{"id":1500,"date":"2026-02-14T02:17:04","date_gmt":"2026-02-14T02:17:04","guid":{"rendered":"https:\/\/boshiya.com\/?page_id=1500"},"modified":"2026-02-14T06:24:51","modified_gmt":"2026-02-14T06:24:51","slug":"technical-service","status":"publish","type":"page","link":"https:\/\/boshiya.com\/pt\/technical-service\/","title":{"rendered":"Servi\u00e7o T\u00e9cnico"},"content":{"rendered":"\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-eb5dbcc\" data-block-id=\"eb5dbcc\"><style>.stk-eb5dbcc {margin-bottom:0px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-eb5dbcc-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-26cd4b2\" data-v=\"4\" data-block-id=\"26cd4b2\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-26cd4b2-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-26cd4b2-inner-blocks\">\n<!-- Technical Service Hero Module \u2014 Scoped & Isolated -->\n<style>\n  \/* ============================================================\n     SCOPED STYLES: All rules prefixed with #boshiya-tech-hero\n     ============================================================ *\/\n\n  #boshiya-tech-hero {\n    box-sizing: border-box !important;\n    width: 100% !important;\n    max-width: 100% !important;\n    margin: 0 !important;\n    padding: 0 !important;\n    background-color: #000018 !important;\n    color: #FFFFFF !important;\n    overflow: hidden !important;\n    position: relative !important;\n    font-family: inherit !important;\n  }\n\n  #boshiya-tech-hero *,\n  #boshiya-tech-hero *::before,\n  #boshiya-tech-hero *::after {\n    box-sizing: border-box !important;\n    margin: 0;\n    padding: 0;\n  }\n\n  \/* ---------- Layout Container ---------- *\/\n  #boshiya-tech-hero .bth-grid {\n    display: grid !important;\n    grid-template-columns: 1fr 520px !important;\n    gap: 0 !important;\n    min-height: 520px !important;\n    width: 100% !important;\n    align-items: center !important;\n  }\n\n  \/* ---------- Content Column ---------- *\/\n  #boshiya-tech-hero .bth-content {\n    display: flex !important;\n    flex-direction: column !important;\n    justify-content: center !important;\n    padding: 40px 60px !important;\n    position: relative !important;\n    z-index: 2 !important;\n  }\n\n  \/* ---------- Tagline \/ Overline ---------- *\/\n  #boshiya-tech-hero .bth-overline {\n    display: inline-flex !important;\n    align-items: center !important;\n    gap: 10px !important;\n    font-size: 13px !important;\n    font-weight: 600 !important;\n    letter-spacing: 2.5px !important;\n    text-transform: uppercase !important;\n    color: rgba(255, 255, 255, 0.55) !important;\n    margin-bottom: 28px !important;\n    font-family: inherit !important;\n  }\n\n  #boshiya-tech-hero .bth-overline-bar {\n    display: inline-block 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.bth-cta {\n    display: inline-flex !important;\n    align-items: center !important;\n    gap: 10px !important;\n    padding: 14px 36px !important;\n    background-color: #FFFFFF !important;\n    color: #000018 !important;\n    font-size: 15px !important;\n    font-weight: 600 !important;\n    font-family: inherit !important;\n    text-decoration: none !important;\n    border: none !important;\n    border-radius: 0 !important;\n    cursor: pointer !important;\n    transition: background-color 0.25s ease, transform 0.25s ease !important;\n    align-self: flex-start !important;\n    letter-spacing: 0.3px !important;\n    will-change: transform !important;\n  }\n\n  #boshiya-tech-hero .bth-cta:hover {\n    background-color: rgba(255, 255, 255, 0.88) !important;\n    transform: translateY(-2px) !important;\n  }\n\n  #boshiya-tech-hero .bth-cta:active {\n    transform: translateY(0) !important;\n  }\n\n  #boshiya-tech-hero .bth-cta-arrow {\n    display: inline-block !important;\n    width: 18px !important;\n    height: 18px !important;\n    transition: transform 0.25s ease !important;\n  }\n\n  #boshiya-tech-hero .bth-cta:hover .bth-cta-arrow {\n    transform: translateX(3px) !important;\n  }\n\n  \/* ---------- Image Column ---------- *\/\n  #boshiya-tech-hero .bth-image-col {\n    position: relative !important;\n    display: flex !important;\n    align-items: center !important;\n    justify-content: center !important;\n    padding: 44px 48px 44px 0 !important;\n    height: 100% !important;\n  }\n\n  #boshiya-tech-hero .bth-image-wrap {\n    position: relative !important;\n    width: 100% !important;\n    max-width: 470px !important;\n    border-radius: 6px !important;\n    overflow: hidden !important;\n    box-shadow: 0 24px 64px rgba(0, 0, 0, 0.45) !important;\n  }\n\n  \/* Decorative offset border *\/\n  #boshiya-tech-hero .bth-image-wrap::after {\n    content: \"\" !important;\n    position: absolute !important;\n    top: -10px !important;\n    right: -10px !important;\n    width: 100% !important;\n    height: 100% !important;\n    border: 1px solid rgba(255, 255, 255, 0.1) !important;\n    border-radius: 6px !important;\n    pointer-events: none !important;\n    z-index: -1 !important;\n  }\n\n  #boshiya-tech-hero .bth-image-wrap img {\n    display: block !important;\n    width: 100% !important;\n    height: auto !important;\n    object-fit: cover !important;\n    aspect-ratio: 4 \/ 3 !important;\n  }\n\n  \/* ---------- Stats Bar ---------- *\/\n  #boshiya-tech-hero .bth-stats {\n    display: flex !important;\n    gap: 40px !important;\n    margin-top: 44px !important;\n    padding-top: 28px !important;\n    border-top: 1px solid rgba(255, 255, 255, 0.12) !important;\n  }\n\n  #boshiya-tech-hero .bth-stat-item {\n    display: flex !important;\n    flex-direction: column !important;\n    gap: 4px !important;\n  }\n\n  #boshiya-tech-hero .bth-stat-value {\n    font-size: 28px !important;\n    font-weight: 700 !important;\n    color: #FFFFFF !important;\n    font-family: inherit !important;\n    line-height: 1.2 !important;\n  }\n\n  #boshiya-tech-hero .bth-stat-label {\n    font-size: 12px !important;\n    font-weight: 500 !important;\n    letter-spacing: 1.5px !important;\n    text-transform: uppercase !important;\n    color: rgba(255, 255, 255, 0.45) !important;\n    font-family: inherit !important;\n  }\n\n  \/* ============================================================\n     RESPONSIVE\n     ============================================================ *\/\n\n  @media (max-width: 1200px) {\n    #boshiya-tech-hero .bth-grid {\n      grid-template-columns: 1fr 460px !important;\n    }\n\n    #boshiya-tech-hero .bth-image-wrap {\n      max-width: 420px !important;\n    }\n  }\n\n  @media (max-width:1000px) {\n    #boshiya-tech-hero .bth-grid {\n      grid-template-columns: 1fr 400px !important;\n    }\n\n    #boshiya-tech-hero .bth-content {\n      padding: 40px 40px !important;\n    }\n\n    #boshiya-tech-hero .bth-image-col {\n      padding: 40px 32px 40px 0 !important;\n    }\n\n    #boshiya-tech-hero .bth-image-wrap {\n      max-width: 370px !important;\n    }\n  }\n\n  @media (max-width: 860px) {\n    #boshiya-tech-hero .bth-grid {\n      grid-template-columns: 1fr !important;\n    }\n\n    #boshiya-tech-hero .bth-content {\n      padding: 40px 32px 24px !important;\n      order: 2 !important;\n    }\n\n    #boshiya-tech-hero .bth-image-col {\n      order: 1 !important;\n      padding: 32px 32px 0 32px !important;\n      justify-content: flex-start !important;\n    }\n\n    #boshiya-tech-hero .bth-image-wrap {\n      max-width: 400px !important;\n    }\n\n    #boshiya-tech-hero h1.bth-title {\n      font-size: 26px !important;\n    }\n\n    #boshiya-tech-hero .bth-stats {\n      gap: 28px !important;\n      flex-wrap: wrap !important;\n    }\n  }\n\n  @media (max-width: 600px) {\n    #boshiya-tech-hero .bth-content {\n      padding: 32px 20px 20px !important;\n    }\n\n    #boshiya-tech-hero .bth-image-col {\n      padding: 28px 20px 0 20px !important;\n    }\n\n    #boshiya-tech-hero .bth-image-wrap {\n      max-width: 100% !important;\n    }\n\n    #boshiya-tech-hero h1.bth-title {\n      font-size: 23px !important;\n    }\n\n    #boshiya-tech-hero .bth-stats {\n      gap: 20px !important;\n    }\n\n    #boshiya-tech-hero .bth-stat-value {\n      font-size: 22px !important;\n    }\n  }\n<\/style>\n\n<section id=\"boshiya-tech-hero\" aria-label=\"Technical Service and Support\">\n  <div class=\"bth-grid\">\n\n    <!-- Content Column -->\n    <div class=\"bth-content\">\n      <div class=\"bth-overline\">\n        <span class=\"bth-overline-bar\"><\/span>\n        Technical Service\n      <\/div>\n\n      <h1 class=\"bth-title\">Technical Service and Technical Support for Industrial Operations<\/h1>\n\n      <h2 class=\"bth-subtitle\">We keep factories running. IIoT deployment, automation integration, cloud architecture, predictive maintenance \u2014 and a support team that actually picks up the phone. BOSHIYA Group brings 100+ years of industrial know-how to every engagement.<\/h2>\n\n      <a class=\"bth-cta\"\n         href=\"#ct-popup-697\"\n         data-popup=\"ct-popup-697\"\n         role=\"button\"\n         aria-label=\"Request a Consultation\">\n        Request a Consultation\n        <svg class=\"bth-cta-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#000018\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\">\n          <line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"><\/line>\n          <polyline points=\"12 5 19 12 12 19\"><\/polyline>\n        <\/svg>\n      <\/a>\n\n      <div class=\"bth-stats\">\n        <div class=\"bth-stat-item\">\n          <span class=\"bth-stat-value\">100+<\/span>\n          <span class=\"bth-stat-label\">Years of Expertise<\/span>\n        <\/div>\n        <div class=\"bth-stat-item\">\n          <span class=\"bth-stat-value\">24 \/ 7<\/span>\n          <span class=\"bth-stat-label\">Support Available<\/span>\n        <\/div>\n        <div class=\"bth-stat-item\">\n          <span class=\"bth-stat-value\">IIoT<\/span>\n          <span class=\"bth-stat-label\">Ready Solutions<\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- Image Column -->\n    <div class=\"bth-image-col\">\n      <div class=\"bth-image-wrap\">\n        <img src=\"https:\/\/boshiya.com\/wp-content\/uploads\/2026\/02\/08-1.jpeg\"\n             alt=\"BOSHIYA Group industrial technical service operations\"\n             width=\"940\"\n             height=\"705\"\n             loading=\"eager\"\n             fetchpriority=\"high\"\n             decoding=\"async\">\n      <\/div>\n    <\/div>\n\n  <\/div>\n<\/section>\n\n<!-- Blocksy Popup Trigger Script -->\n<script>\n  (function () {\n    var el = document.querySelector('#boshiya-tech-hero .bth-cta');\n    if (!el) return;\n    el.addEventListener('click', function (e) {\n      e.preventDefault();\n      var popupEl = 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stk--no-padding\"><div class=\"has-text-align-center stk-block-content stk-inner-blocks stk-9c76d2e-inner-blocks\"><div class=\"ct-breadcrumbs\" data-source=\"rankmath\" ><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-f63d624\" data-block-id=\"f63d624\"><style>.stk-f63d624 {margin-bottom:0px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-f63d624-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-da224de\" data-v=\"4\" data-block-id=\"da224de\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-da224de-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-da224de-inner-blocks\">\n<!-- Technical Service Capabilities Module \u2014 Scoped & Isolated -->\n<style>\n  \/* ============================================================\n     SCOPED STYLES: #boshiya-capabilities\n     ============================================================ *\/\n\n  #boshiya-capabilities {\n    box-sizing: border-box !important;\n    width: 100% !important;\n    max-width: 100% !important;\n    margin: 0 !important;\n    padding: 0 !important;\n    background-color: #FFFFFF !important;\n    color: #000018 !important;\n    overflow: hidden !important;\n    position: relative !important;\n    font-family: inherit !important;\n  }\n\n  #boshiya-capabilities *,\n  #boshiya-capabilities *::before,\n  #boshiya-capabilities *::after {\n    box-sizing: border-box !important;\n    margin: 0;\n    padding: 0;\n  }\n\n  \/* ---------- Inner Wrapper ---------- *\/\n  #boshiya-capabilities .bcap-inner {\n    width: 100% !important;\n    max-width: 1320px !important;\n    margin: 0 auto !important;\n    padding: 40px 48px !important;\n  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  line-height: 1.25 !important;\n    color: #000018 !important;\n    margin: 0 !important;\n    padding: 0 !important;\n    font-family: inherit !important;\n    letter-spacing: -0.3px !important;\n  }\n\n  \/* ---------- Cards Grid ---------- *\/\n  #boshiya-capabilities .bcap-grid {\n    display: grid !important;\n    grid-template-columns: repeat(3, 1fr) !important;\n    gap: 24px !important;\n  }\n\n  \/* ---------- Individual Card ---------- *\/\n  #boshiya-capabilities .bcap-card {\n    position: relative !important;\n    background: #FFFFFF !important;\n    border: 1px solid rgba(0, 0, 24, 0.08) !important;\n    border-radius: 4px !important;\n    padding: 36px 32px !important;\n    display: flex !important;\n    flex-direction: column !important;\n    gap: 0 !important;\n    transition: border-color 0.3s ease, box-shadow 0.3s ease !important;\n  }\n\n  #boshiya-capabilities .bcap-card:hover {\n    border-color: rgba(0, 0, 24, 0.2) !important;\n    box-shadow: 0 8px 32px rgba(0, 0, 24, 0.06) !important;\n  }\n\n  \/* Card number index *\/\n  #boshiya-capabilities .bcap-card-index {\n    font-size: 13px !important;\n    font-weight: 600 !important;\n    font-family: inherit !important;\n    color: rgba(0, 0, 24, 0.2) !important;\n    letter-spacing: 1px !important;\n    margin-bottom: 20px !important;\n    line-height: 1 !important;\n  }\n\n  \/* Card icon *\/\n  #boshiya-capabilities .bcap-card-icon {\n    width: 40px !important;\n    height: 40px !important;\n    margin-bottom: 24px !important;\n    display: flex !important;\n    align-items: center !important;\n    justify-content: center !important;\n    background: #000018 !important;\n    border-radius: 3px !important;\n    flex-shrink: 0 !important;\n  }\n\n  #boshiya-capabilities .bcap-card-icon svg {\n    width: 20px !important;\n    height: 20px !important;\n    stroke: #FFFFFF !important;\n    fill: none !important;\n    stroke-width: 1.8 !important;\n    stroke-linecap: round !important;\n    stroke-linejoin: round !important;\n  }\n\n  \/* H2 card title *\/\n  #boshiya-capabilities h2.bcap-card-title {\n    font-size: inherit !important;\n    font-weight: 700 !important;\n    line-height: 1.3 !important;\n    color: #000018 !important;\n    margin: 0 0 16px 0 !important;\n    padding: 0 !important;\n    font-family: inherit !important;\n  }\n\n  \/* Card description *\/\n  #boshiya-capabilities .bcap-card-desc {\n    font-size: 14.5px !important;\n    font-weight: 400 !important;\n    line-height: 1.72 !important;\n    color: rgba(0, 0, 24, 0.6) !important;\n    font-family: inherit !important;\n  }\n\n  \/* Top accent line on card *\/\n  #boshiya-capabilities .bcap-card::before {\n    content: \"\" !important;\n    position: absolute !important;\n    top: 0 !important;\n    left: 0 !important;\n    width: 0 !important;\n    height: 2px !important;\n    background: #000018 !important;\n    transition: width 0.4s ease !important;\n  }\n\n  #boshiya-capabilities .bcap-card:hover::before {\n    width: 100% !important;\n  }\n\n  \/* ============================================================\n     RESPONSIVE\n     ============================================================ *\/\n\n  @media (max-width: 1080px) {\n    #boshiya-capabilities .bcap-grid {\n      grid-template-columns: repeat(2, 1fr) !important;\n      gap: 20px !important;\n    }\n\n    #boshiya-capabilities .bcap-inner {\n      padding: 40px 36px !important;\n    }\n  }\n\n  @media (max-width: 700px) {\n    #boshiya-capabilities .bcap-grid {\n      grid-template-columns: 1fr !important;\n      gap: 16px !important;\n    }\n\n    #boshiya-capabilities .bcap-inner {\n      padding: 40px 20px !important;\n    }\n\n    #boshiya-capabilities h1.bcap-title {\n      font-size: 26px !important;\n    }\n\n    #boshiya-capabilities .bcap-card {\n      padding: 28px 24px !important;\n    }\n\n    #boshiya-capabilities .bcap-header {\n      margin-bottom: 40px !important;\n    }\n  }\n<\/style>\n\n<section id=\"boshiya-capabilities\" aria-label=\"Technical Service Capabilities\">\n  <div class=\"bcap-inner\">\n\n    <!-- Section Header -->\n    <div class=\"bcap-header\">\n      <div class=\"bcap-overline\">\n        <span class=\"bcap-overline-bar\"><\/span>\n        What We Do\n      <\/div>\n      <h1 class=\"bcap-title\">Technical Service Capabilities<\/h1>\n    <\/div>\n\n    <!-- Cards Grid -->\n    <div class=\"bcap-grid\">\n\n      <!-- Card 1: Industrial IoT Deployment -->\n      <div class=\"bcap-card\">\n        <span class=\"bcap-card-index\">01<\/span>\n        <div class=\"bcap-card-icon\">\n          <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n            <circle cx=\"12\" cy=\"12\" r=\"3\"><\/circle>\n            <path d=\"M12 2v4\"><\/path><path d=\"M12 18v4\"><\/path>\n            <path d=\"M4.93 4.93l2.83 2.83\"><\/path><path d=\"M16.24 16.24l2.83 2.83\"><\/path>\n            <path d=\"M2 12h4\"><\/path><path d=\"M18 12h4\"><\/path>\n            <path d=\"M4.93 19.07l2.83-2.83\"><\/path><path d=\"M16.24 7.76l2.83-2.83\"><\/path>\n          <\/svg>\n        <\/div>\n        <h2 class=\"bcap-card-title\">Industrial IoT Deployment<\/h2>\n        <div class=\"bcap-card-desc\">Sensor selection, edge gateway configuration, data pipeline architecture, and dashboard delivery. We&#8217;ve wired up brownfield plants from the 1970s and greenfield sites still pouring concrete. Typical project: 8-16 weeks depending on sensor count and legacy integration depth.<\/div>\n      <\/div>\n\n      <!-- Card 2: Automation & Controls Integration -->\n      <div class=\"bcap-card\">\n        <span class=\"bcap-card-index\">02<\/span>\n        <div class=\"bcap-card-icon\">\n          <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n            <rect x=\"2\" y=\"6\" width=\"6\" height=\"12\" rx=\"1\"><\/rect>\n            <rect x=\"16\" y=\"6\" width=\"6\" height=\"12\" rx=\"1\"><\/rect>\n            <path d=\"M8 12h8\"><\/path>\n            <path d=\"M12 8v8\"><\/path>\n          <\/svg>\n        <\/div>\n        <h2 class=\"bcap-card-title\">Automation &amp; Controls Integration<\/h2>\n        <div class=\"bcap-card-desc\">PLC programming, HMI design, DCS migration, and robotic cell integration. We work with Siemens, Rockwell, ABB, and Schneider platforms \u2014 not locked into one vendor. Migration projects include full I\/O mapping, FAT, and 72-hour burn-in before handoff.<\/div>\n      <\/div>\n\n      <!-- Card 3: Cloud Architecture for Manufacturing -->\n      <div class=\"bcap-card\">\n        <span class=\"bcap-card-index\">03<\/span>\n        <div class=\"bcap-card-icon\">\n          <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n            <path d=\"M18 10h-1.26A8 8 0 1 0 9 20h9a5 5 0 0 0 0-10z\"><\/path>\n          <\/svg>\n        <\/div>\n        <h2 class=\"bcap-card-title\">Cloud Architecture for Manufacturing<\/h2>\n        <div class=\"bcap-card-desc\">Hybrid cloud design on AWS, Azure, or private infrastructure. We build for uptime \u2014 geo-redundant, edge-cached, and compliant with NIST and IEC 62443. Data sovereignty matters in this space, and we don&#8217;t cut corners on it.<\/div>\n      <\/div>\n\n      <!-- Card 4: AI & Data Analytics -->\n      <div class=\"bcap-card\">\n        <span class=\"bcap-card-index\">04<\/span>\n        <div class=\"bcap-card-icon\">\n          <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n            <path d=\"M21 16V8a2 2 0 0 0-1-1.73l-7-4a2 2 0 0 0-2 0l-7 4A2 2 0 0 0 3 8v8a2 2 0 0 0 1 1.73l7 4a2 2 0 0 0 2 0l7-4A2 2 0 0 0 21 16z\"><\/path>\n            <polyline points=\"3.27 6.96 12 12.01 20.73 6.96\"><\/polyline>\n            <line x1=\"12\" y1=\"22.08\" x2=\"12\" y2=\"12\"><\/line>\n          <\/svg>\n        <\/div>\n        <h2 class=\"bcap-card-title\">AI &amp; Data Analytics<\/h2>\n        <div class=\"bcap-card-desc\">Predictive maintenance models, quality inspection algorithms, energy consumption forecasting, and anomaly detection for process variables. Our data scientists work alongside control engineers \u2014 not in isolation. That&#8217;s the only way the models actually stick in production.<\/div>\n      <\/div>\n\n      <!-- Card 5: Managed Tech Support (L1\u2013L3) -->\n      <div class=\"bcap-card\">\n        <span class=\"bcap-card-index\">05<\/span>\n        <div class=\"bcap-card-icon\">\n          <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n            <path d=\"M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07 19.5 19.5 0 0 1-6-6 19.79 19.79 0 0 1-3.07-8.67A2 2 0 0 1 4.11 2h3a2 2 0 0 1 2 1.72 12.84 12.84 0 0 0 .7 2.81 2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45 12.84 12.84 0 0 0 2.81.7A2 2 0 0 1 22 16.92z\"><\/path>\n          <\/svg>\n        <\/div>\n        <h2 class=\"bcap-card-title\">Managed Tech Support (L1\u2013L3)<\/h2>\n        <div class=\"bcap-card-desc\">Round-the-clock support operations \u2014 help desk, remote diagnostics, on-site dispatch. L1 handles triage and known-fix execution. L2 digs into cross-system faults. L3 is engineering-level: code patches, firmware updates, architecture changes. Pick your tier or take all three.<\/div>\n      <\/div>\n\n      <!-- Card 6: OT\/IT Convergence Consulting -->\n      <div class=\"bcap-card\">\n        <span class=\"bcap-card-index\">06<\/span>\n        <div class=\"bcap-card-icon\">\n          <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n            <path d=\"M9 17H7A5 5 0 0 1 7 7h2\"><\/path>\n            <path d=\"M15 7h2a5 5 0 1 1 0 10h-2\"><\/path>\n            <line x1=\"8\" y1=\"12\" x2=\"16\" y2=\"12\"><\/line>\n          <\/svg>\n        <\/div>\n        <h2 class=\"bcap-card-title\">OT\/IT Convergence Consulting<\/h2>\n        <div class=\"bcap-card-desc\">Bridging the gap between your plant-floor OT network and enterprise IT. Network segmentation, protocol translation (Modbus to MQTT, OPC UA gateways), and security hardening. The goal: unified visibility without exposing your control systems to the internet.<\/div>\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-5e26e86\" data-block-id=\"5e26e86\"><style>.stk-5e26e86 {margin-bottom:0px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-5e26e86-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-525861b\" data-v=\"4\" data-block-id=\"525861b\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-525861b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-525861b-inner-blocks\">\n<!-- Service Specifications Module \u2014 Scoped & Isolated -->\n<style>\n  \/* ============================================================\n     SCOPED STYLES: #boshiya-sla-tiers\n     ============================================================ *\/\n\n  #boshiya-sla-tiers {\n    box-sizing: border-box !important;\n    width: 100% !important;\n    max-width: 100% !important;\n    margin: 0 !important;\n    padding: 0 !important;\n    background-color: #000018 !important;\n    color: #FFFFFF !important;\n    overflow: hidden !important;\n    position: relative !important;\n    font-family: inherit !important;\n  }\n\n  #boshiya-sla-tiers *,\n  #boshiya-sla-tiers *::before,\n  #boshiya-sla-tiers *::after {\n    box-sizing: border-box !important;\n    margin: 0;\n    padding: 0;\n  }\n\n  \/* ---------- Inner Wrapper ---------- *\/\n  #boshiya-sla-tiers .bsla-inner {\n    width: 100% !important;\n    max-width: 1320px !important;\n    margin: 0 auto !important;\n    padding: 40px 48px !important;\n  }\n\n  \/* ---------- Section Header (CENTERED) ---------- *\/\n  #boshiya-sla-tiers .bsla-header {\n    display: flex !important;\n    flex-direction: column !important;\n    align-items: center !important;\n    text-align: center !important;\n    margin-bottom: 52px !important;\n  }\n\n  #boshiya-sla-tiers .bsla-overline {\n    display: inline-flex !important;\n    align-items: center !important;\n    gap: 10px !important;\n    font-size: 13px !important;\n    font-weight: 600 !important;\n    letter-spacing: 2.5px !important;\n    text-transform: uppercase !important;\n    color: rgba(255, 255, 255, 0.45) !important;\n    margin-bottom: 16px !important;\n    font-family: inherit !important;\n  }\n\n  #boshiya-sla-tiers .bsla-overline-bar {\n    display: inline-block !important;\n    width: 32px !important;\n    height: 2px !important;\n    background: #FFFFFF !important;\n    border-radius: 1px !important;\n  }\n\n  #boshiya-sla-tiers h1.bsla-title {\n    font-size: 32px !important;\n    font-weight: 700 !important;\n    line-height: 1.25 !important;\n    color: #FFFFFF !important;\n    margin: 0 !important;\n    padding: 0 !important;\n    font-family: inherit !important;\n    letter-spacing: -0.3px !important;\n  }\n\n  #boshiya-sla-tiers h2.bsla-subtitle {\n    font-size: inherit !important;\n    font-weight: 400 !important;\n    line-height: 1.5 !important;\n    color: rgba(255, 255, 255, 0.5) !important;\n    margin: 14px 0 0 0 !important;\n    padding: 0 !important;\n    font-family: inherit !important;\n    max-width: 700px !important;\n  }\n\n  \/* ============================================================\n     TABLE \u2014 Desktop\n     ============================================================ *\/\n\n  #boshiya-sla-tiers .bsla-table-wrap {\n    width: 100% !important;\n    overflow-x: auto !important;\n    -webkit-overflow-scrolling: touch !important;\n    margin-bottom: 40px !important;\n  }\n\n  #boshiya-sla-tiers .bsla-table {\n    width: 100% !important;\n    min-width: 820px !important;\n    border-collapse: collapse !important;\n    border-spacing: 0 !important;\n    font-family: inherit !important;\n  }\n\n  #boshiya-sla-tiers .bsla-table .bsla-thead-row {\n    background: rgba(255, 255, 255, 0.06) !important;\n  }\n\n  #boshiya-sla-tiers .bsla-table .bsla-th {\n    padding: 16px 20px !important;\n    font-size: 12px !important;\n    font-weight: 700 !important;\n    letter-spacing: 1.8px !important;\n    text-transform: uppercase !important;\n    color: rgba(255, 255, 255, 0.5) !important;\n    text-align: left !important;\n    font-family: inherit !important;\n    border-bottom: 1px solid rgba(255, 255, 255, 0.1) !important;\n    white-space: nowrap !important;\n  }\n\n  #boshiya-sla-tiers .bsla-table .bsla-th-tier {\n    color: #FFFFFF !important;\n    font-size: 13px !important;\n    font-weight: 700 !important;\n    letter-spacing: 1px !important;\n  }\n\n  #boshiya-sla-tiers .bsla-table .bsla-tr {\n    border-bottom: 1px solid rgba(255, 255, 255, 0.06) !important;\n    transition: background 0.2s ease !important;\n  }\n\n  #boshiya-sla-tiers .bsla-table .bsla-tr:hover {\n    background: rgba(255, 255, 255, 0.03) !important;\n  }\n\n  #boshiya-sla-tiers .bsla-table .bsla-td {\n    padding: 18px 20px !important;\n    font-size: 14.5px !important;\n    font-weight: 400 !important;\n    line-height: 1.55 !important;\n    color: rgba(255, 255, 255, 0.75) !important;\n    font-family: inherit !important;\n    text-align: left !important;\n    vertical-align: top !important;\n  }\n\n  #boshiya-sla-tiers .bsla-table .bsla-td-param {\n    font-weight: 600 !important;\n    color: #FFFFFF !important;\n    white-space: nowrap !important;\n  }\n\n  \/* ============================================================\n     CARDS \u2014 Mobile\n     ============================================================ *\/\n\n  #boshiya-sla-tiers .bsla-cards-mobile {\n    display: none !important;\n  }\n\n  #boshiya-sla-tiers .bsla-mob-tier {\n    margin-bottom: 28px !important;\n  }\n\n  #boshiya-sla-tiers .bsla-mob-tier-head {\n    font-size: 15px !important;\n    font-weight: 700 !important;\n    color: #FFFFFF !important;\n    font-family: inherit !important;\n    padding: 14px 20px !important;\n    background: rgba(255, 255, 255, 0.06) !important;\n    border-radius: 4px 4px 0 0 !important;\n    letter-spacing: 0.5px !important;\n  }\n\n  #boshiya-sla-tiers .bsla-mob-row {\n    display: flex !important;\n    justify-content: space-between !important;\n    align-items: flex-start !important;\n    padding: 14px 20px !important;\n    border-bottom: 1px solid rgba(255, 255, 255, 0.06) !important;\n    gap: 12px !important;\n  }\n\n  #boshiya-sla-tiers .bsla-mob-label {\n    font-size: 12px !important;\n    font-weight: 600 !important;\n    text-transform: uppercase !important;\n    letter-spacing: 1.2px !important;\n    color: rgba(255, 255, 255, 0.4) !important;\n    font-family: inherit !important;\n    flex-shrink: 0 !important;\n    max-width: 45% !important;\n  }\n\n  #boshiya-sla-tiers .bsla-mob-value {\n    font-size: 14px !important;\n    font-weight: 400 !important;\n    color: rgba(255, 255, 255, 0.8) !important;\n    font-family: inherit !important;\n    text-align: right !important;\n  }\n\n  \/* ============================================================\n     UPTIME NOTE\n     ============================================================ *\/\n\n  #boshiya-sla-tiers .bsla-uptime {\n    display: flex !important;\n    align-items: flex-start !important;\n    gap: 14px !important;\n    padding: 24px 28px !important;\n    background: rgba(255, 255, 255, 0.04) !important;\n    border-left: 3px solid rgba(255, 255, 255, 0.2) !important;\n    border-radius: 0 4px 4px 0 !important;\n    margin-bottom: 52px !important;\n  }\n\n  #boshiya-sla-tiers .bsla-uptime-icon {\n    flex-shrink: 0 !important;\n    width: 20px !important;\n    height: 20px !important;\n    margin-top: 2px !important;\n  }\n\n  #boshiya-sla-tiers .bsla-uptime-icon svg {\n    width: 20px !important;\n    height: 20px !important;\n    stroke: rgba(255, 255, 255, 0.5) !important;\n    fill: none !important;\n    stroke-width: 1.8 !important;\n    stroke-linecap: round !important;\n    stroke-linejoin: round !important;\n  }\n\n  #boshiya-sla-tiers .bsla-uptime-text {\n    font-size: 14.5px !important;\n    font-weight: 400 !important;\n    line-height: 1.7 !important;\n    color: rgba(255, 255, 255, 0.65) !important;\n    font-family: inherit !important;\n  }\n\n  #boshiya-sla-tiers .bsla-uptime-text strong {\n    color: #FFFFFF !important;\n    font-weight: 600 !important;\n  }\n\n  \/* ============================================================\n     CTA BLOCK\n     ============================================================ *\/\n\n  #boshiya-sla-tiers .bsla-cta-block {\n    display: flex !important;\n    align-items: center !important;\n    justify-content: space-between !important;\n    gap: 32px !important;\n    padding: 36px 40px !important;\n    background: rgba(255, 255, 255, 0.04) !important;\n    border: 1px solid rgba(255, 255, 255, 0.08) !important;\n    border-radius: 4px !important;\n  }\n\n  #boshiya-sla-tiers .bsla-cta-text {\n    display: flex !important;\n    flex-direction: column !important;\n    gap: 8px !important;\n  }\n\n  #boshiya-sla-tiers .bsla-cta-heading {\n    font-size: 20px !important;\n    font-weight: 700 !important;\n    color: #FFFFFF !important;\n    font-family: inherit !important;\n    line-height: 1.3 !important;\n  }\n\n  #boshiya-sla-tiers .bsla-cta-desc {\n    font-size: 14.5px !important;\n    font-weight: 400 !important;\n    line-height: 1.65 !important;\n    color: rgba(255, 255, 255, 0.55) !important;\n    font-family: inherit !important;\n    max-width: 520px !important;\n  }\n\n  #boshiya-sla-tiers .bsla-cta-btn {\n    display: inline-flex !important;\n    align-items: center !important;\n    gap: 10px !important;\n    padding: 14px 36px !important;\n    background-color: #FFFFFF !important;\n    color: #000018 !important;\n    font-size: 15px !important;\n    font-weight: 600 !important;\n    font-family: inherit !important;\n    text-decoration: none !important;\n    border: none !important;\n    border-radius: 0 !important;\n    cursor: pointer !important;\n    transition: background-color 0.25s ease, transform 0.25s ease !important;\n    letter-spacing: 0.3px !important;\n    white-space: nowrap !important;\n    flex-shrink: 0 !important;\n    will-change: transform !important;\n  }\n\n  #boshiya-sla-tiers .bsla-cta-btn:hover {\n    background-color: rgba(255, 255, 255, 0.88) !important;\n    transform: translateY(-2px) !important;\n  }\n\n  #boshiya-sla-tiers .bsla-cta-btn:active {\n    transform: translateY(0) !important;\n  }\n\n  #boshiya-sla-tiers .bsla-cta-arrow {\n    display: inline-block !important;\n    width: 18px !important;\n    height: 18px !important;\n    transition: transform 0.25s ease !important;\n  }\n\n  #boshiya-sla-tiers .bsla-cta-btn:hover .bsla-cta-arrow {\n    transform: translateX(3px) !important;\n  }\n\n  \/* ============================================================\n     RESPONSIVE\n     ============================================================ *\/\n\n  @media (max-width: 860px) {\n    #boshiya-sla-tiers .bsla-inner {\n      padding: 40px 28px !important;\n    }\n\n    #boshiya-sla-tiers .bsla-table-wrap {\n      display: none !important;\n    }\n\n    #boshiya-sla-tiers .bsla-cards-mobile {\n      display: block !important;\n      margin-bottom: 36px !important;\n    }\n\n    #boshiya-sla-tiers .bsla-cta-block {\n      flex-direction: column !important;\n      align-items: flex-start !important;\n      padding: 28px 24px !important;\n    }\n\n    #boshiya-sla-tiers h1.bsla-title {\n      font-size: 26px !important;\n    }\n\n    #boshiya-sla-tiers .bsla-header {\n      margin-bottom: 40px !important;\n    }\n  }\n\n  @media (max-width: 600px) {\n    #boshiya-sla-tiers .bsla-inner {\n      padding: 40px 20px !important;\n    }\n\n    #boshiya-sla-tiers h1.bsla-title {\n      font-size: 23px !important;\n    }\n\n    #boshiya-sla-tiers .bsla-uptime {\n      padding: 20px 20px !important;\n    }\n\n    #boshiya-sla-tiers .bsla-cta-heading {\n      font-size: 18px !important;\n    }\n  }\n<\/style>\n\n<section id=\"boshiya-sla-tiers\" aria-label=\"Service Specifications and SLA\">\n  <div class=\"bsla-inner\">\n\n    <!-- Section Header (Centered) -->\n    <div class=\"bsla-header\">\n      <div class=\"bsla-overline\">\n        <span class=\"bsla-overline-bar\"><\/span>\n        Service Specifications\n      <\/div>\n      <h1 class=\"bsla-title\">Technical Support Tiers<\/h1>\n      <h2 class=\"bsla-subtitle\">Response Capacity and SLA Commitments<\/h2>\n    <\/div>\n\n    <!-- Desktop Table -->\n    <div class=\"bsla-table-wrap\" role=\"region\" aria-label=\"SLA comparison table\" tabindex=\"0\">\n      <table class=\"bsla-table\">\n        <thead>\n          <tr class=\"bsla-thead-row\">\n            <td class=\"bsla-th\">Parameter<\/td>\n            <td class=\"bsla-th bsla-th-tier\">L1 \u2014 Front Line<\/td>\n            <td class=\"bsla-th bsla-th-tier\">L2 \u2014 Advanced<\/td>\n            <td class=\"bsla-th bsla-th-tier\">L3 \u2014 Engineering<\/td>\n          <\/tr>\n        <\/thead>\n        <tbody>\n          <tr class=\"bsla-tr\">\n            <td class=\"bsla-td bsla-td-param\">Response Time (P1)<\/td>\n            <td class=\"bsla-td\">15 min acknowledge<\/td>\n            <td class=\"bsla-td\">30 min engage<\/td>\n            <td class=\"bsla-td\">2 hr on-site\/remote<\/td>\n          <\/tr>\n          <tr class=\"bsla-tr\">\n            <td class=\"bsla-td bsla-td-param\">Coverage<\/td>\n            <td class=\"bsla-td\">24\/7\/365<\/td>\n            <td class=\"bsla-td\">24\/7\/365<\/td>\n            <td class=\"bsla-td\">Business hrs + on-call<\/td>\n          <\/tr>\n          <tr class=\"bsla-tr\">\n            <td class=\"bsla-td bsla-td-param\">Team Size per Client<\/td>\n            <td class=\"bsla-td\">4-8 agents<\/td>\n            <td class=\"bsla-td\">2-4 specialists<\/td>\n            <td class=\"bsla-td\">1-2 engineers<\/td>\n          <\/tr>\n          <tr class=\"bsla-tr\">\n            <td class=\"bsla-td bsla-td-param\">Typical Resolution<\/td>\n            <td class=\"bsla-td\">Known-fix runbooks<\/td>\n            <td class=\"bsla-td\">Cross-system diagnostics<\/td>\n            <td class=\"bsla-td\">Code\/architecture changes<\/td>\n          <\/tr>\n          <tr class=\"bsla-tr\">\n            <td class=\"bsla-td bsla-td-param\">Escalation Trigger<\/td>\n            <td class=\"bsla-td\">&gt; 30 min unresolved<\/td>\n            <td class=\"bsla-td\">&gt; 2 hr or safety-critical<\/td>\n            <td class=\"bsla-td\">Root-cause \/ design flaw<\/td>\n          <\/tr>\n          <tr class=\"bsla-tr\">\n            <td class=\"bsla-td bsla-td-param\">Tools<\/td>\n            <td class=\"bsla-td\">Ticketing, KB articles<\/td>\n            <td class=\"bsla-td\">Log analysis, network traces<\/td>\n            <td class=\"bsla-td\">Code repos, firmware labs<\/td>\n          <\/tr>\n          <tr class=\"bsla-tr\">\n            <td class=\"bsla-td bsla-td-param\">Monthly Ticket Volume<\/td>\n            <td class=\"bsla-td\">~2,400 avg<\/td>\n            <td class=\"bsla-td\">~750 avg<\/td>\n            <td class=\"bsla-td\">~250 avg<\/td>\n          <\/tr>\n        <\/tbody>\n      <\/table>\n    <\/div>\n\n    <!-- Mobile Cards -->\n    <div class=\"bsla-cards-mobile\">\n      <div class=\"bsla-mob-tier\">\n        <div class=\"bsla-mob-tier-head\">L1 \u2014 Front Line<\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Response Time (P1)<\/span><span class=\"bsla-mob-value\">15 min acknowledge<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Coverage<\/span><span class=\"bsla-mob-value\">24\/7\/365<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Team Size<\/span><span class=\"bsla-mob-value\">4-8 agents<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Resolution<\/span><span class=\"bsla-mob-value\">Known-fix runbooks<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Escalation<\/span><span class=\"bsla-mob-value\">&gt; 30 min unresolved<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Tools<\/span><span class=\"bsla-mob-value\">Ticketing, KB articles<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Monthly Volume<\/span><span class=\"bsla-mob-value\">~2,400 avg<\/span><\/div>\n      <\/div>\n      <div class=\"bsla-mob-tier\">\n        <div class=\"bsla-mob-tier-head\">L2 \u2014 Advanced<\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Response Time (P1)<\/span><span class=\"bsla-mob-value\">30 min engage<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Coverage<\/span><span class=\"bsla-mob-value\">24\/7\/365<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Team Size<\/span><span class=\"bsla-mob-value\">2-4 specialists<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Resolution<\/span><span class=\"bsla-mob-value\">Cross-system diagnostics<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Escalation<\/span><span class=\"bsla-mob-value\">&gt; 2 hr or safety-critical<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Tools<\/span><span class=\"bsla-mob-value\">Log analysis, network traces<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Monthly Volume<\/span><span class=\"bsla-mob-value\">~750 avg<\/span><\/div>\n      <\/div>\n      <div class=\"bsla-mob-tier\">\n        <div class=\"bsla-mob-tier-head\">L3 \u2014 Engineering<\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Response Time (P1)<\/span><span class=\"bsla-mob-value\">2 hr on-site\/remote<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Coverage<\/span><span class=\"bsla-mob-value\">Business hrs + on-call<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Team Size<\/span><span class=\"bsla-mob-value\">1-2 engineers<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Resolution<\/span><span class=\"bsla-mob-value\">Code\/architecture changes<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Escalation<\/span><span class=\"bsla-mob-value\">Root-cause \/ design flaw<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Tools<\/span><span class=\"bsla-mob-value\">Code repos, firmware labs<\/span><\/div>\n        <div class=\"bsla-mob-row\"><span class=\"bsla-mob-label\">Monthly Volume<\/span><span class=\"bsla-mob-value\">~250 avg<\/span><\/div>\n      <\/div>\n    <\/div>\n\n    <!-- Uptime Note -->\n    <div class=\"bsla-uptime\">\n      <div class=\"bsla-uptime-icon\">\n        <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n          <path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"><\/path>\n        <\/svg>\n      <\/div>\n      <div class=\"bsla-uptime-text\">\n        <strong>Uptime guarantee: 99.5%<\/strong> for managed infrastructure. Incident data feeds back into quarterly service reviews \u2014 we share the raw numbers, not just the highlights.\n      <\/div>\n    <\/div>\n\n    <!-- CTA Block -->\n    <div class=\"bsla-cta-block\">\n      <div class=\"bsla-cta-text\">\n        <div class=\"bsla-cta-heading\">Need a custom SLA?<\/div>\n        <div class=\"bsla-cta-desc\">Every plant is different. We&#8217;ll scope a support model that matches your shift patterns, criticality tiers, and budget.<\/div>\n      <\/div>\n      <a class=\"bsla-cta-btn\"\n         href=\"#ct-popup-697\"\n         data-popup=\"ct-popup-697\"\n         role=\"button\"\n         aria-label=\"Request a Quote\">\n        Request a Quote\n        <svg class=\"bsla-cta-arrow\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#000018\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\">\n          <line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"><\/line>\n          <polyline points=\"12 5 19 12 12 19\"><\/polyline>\n        <\/svg>\n      <\/a>\n    <\/div>\n\n  <\/div>\n<\/section>\n\n<!-- Blocksy Popup Trigger Script -->\n<script>\n  (function () {\n    var btn = document.querySelector('#boshiya-sla-tiers .bsla-cta-btn');\n    if (!btn) return;\n    btn.addEventListener('click', function (e) {\n      e.preventDefault();\n      var popupEl = document.querySelector('#ct-popup-697');\n      if (popupEl && window.ctEvents) {\n        window.ctEvents.trigger('ct:popup:open', { id: 'ct-popup-697' });\n      } else if (popupEl) {\n        popupEl.classList.add('active');\n        document.dispatchEvent(new CustomEvent('blocksy:popup:open', { detail: { id: 'ct-popup-697' } }));\n      }\n    });\n  })();\n<\/script>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-fe7cce1\" id=\"technical-specs\" data-block-id=\"fe7cce1\"><style>.stk-fe7cce1 {margin-bottom:0px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-fe7cce1-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a67812d\" data-v=\"4\" data-block-id=\"a67812d\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a67812d-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-a67812d-inner-blocks\">\n<!-- Partnership Models Module \u2014 Scoped & Isolated -->\n<style>\n  \/* ============================================================\n     SCOPED STYLES: #boshiya-partnership\n     ============================================================ *\/\n\n  #boshiya-partnership {\n    box-sizing: border-box !important;\n    width: 100% !important;\n    max-width: 100% !important;\n    margin: 0 !important;\n    padding: 0 !important;\n    background-color: #FFFFFF !important;\n    color: #000018 !important;\n    overflow: hidden !important;\n    position: relative !important;\n    font-family: inherit !important;\n  }\n\n  #boshiya-partnership *,\n  #boshiya-partnership *::before,\n  #boshiya-partnership *::after {\n    box-sizing: border-box !important;\n    margin: 0;\n    padding: 0;\n  }\n\n  \/* ---------- Inner Wrapper ---------- *\/\n  #boshiya-partnership .bp-inner {\n    width: 100% !important;\n    max-width: 1320px !important;\n    margin: 0 auto !important;\n    padding: 40px 48px !important;\n  }\n\n  \/* ---------- Header (Centered) ---------- *\/\n  #boshiya-partnership .bp-header {\n    display: flex !important;\n    flex-direction: column !important;\n    align-items: center !important;\n    text-align: center !important;\n    margin-bottom: 52px !important;\n  }\n\n  #boshiya-partnership .bp-overline {\n    display: inline-flex !important;\n    align-items: center !important;\n    gap: 10px !important;\n    font-size: 13px !important;\n    font-weight: 600 !important;\n    letter-spacing: 2.5px !important;\n    text-transform: uppercase !important;\n    color: rgba(0, 0, 24, 0.4) !important;\n    margin-bottom: 16px !important;\n    font-family: inherit !important;\n  }\n\n  #boshiya-partnership .bp-overline-bar {\n    display: inline-block !important;\n    width: 32px !important;\n    height: 2px !important;\n    background: #000018 !important;\n    border-radius: 1px !important;\n  }\n\n  #boshiya-partnership h1.bp-title {\n    font-size: 32px !important;\n    font-weight: 700 !important;\n    line-height: 1.25 !important;\n    color: #000018 !important;\n    margin: 0 0 10px 0 !important;\n    padding: 0 !important;\n    font-family: inherit !important;\n    letter-spacing: -0.3px !important;\n    max-width: 720px !important;\n  }\n\n  #boshiya-partnership h2.bp-subtitle {\n    font-size: inherit !important;\n    font-weight: 400 !important;\n    line-height: 1.65 !important;\n    color: rgba(0, 0, 24, 0.55) !important;\n    margin: 0 0 12px 0 !important;\n    padding: 0 !important;\n    font-family: inherit !important;\n    max-width: 640px !important;\n  }\n\n  #boshiya-partnership .bp-intro {\n    font-size: 15px !important;\n    font-weight: 600 !important;\n    line-height: 1.5 !important;\n    color: rgba(0, 0, 24, 0.45) !important;\n    font-family: inherit !important;\n  }\n\n  \/* ============================================================\n     BODY: Image Left + Two Stacked Cards Right\n     ============================================================ *\/\n\n  #boshiya-partnership .bp-body {\n    display: grid !important;\n    grid-template-columns: 480px 1fr !important;\n    gap: 32px !important;\n    align-items: stretch !important;\n  }\n\n  \/* ---------- Image Column (Left) ---------- *\/\n  #boshiya-partnership .bp-image-col {\n    position: relative !important;\n    display: flex !important;\n    align-items: center !important;\n    justify-content: center !important;\n  }\n\n  #boshiya-partnership .bp-image-wrap {\n    position: relative !important;\n    width: 100% !important;\n    border-radius: 6px !important;\n    overflow: hidden !important;\n    box-shadow: 0 20px 56px rgba(0, 0, 24, 0.10) !important;\n    height: 100% !important;\n  }\n\n  #boshiya-partnership .bp-image-wrap img {\n    display: block !important;\n    width: 100% !important;\n    height: 100% !important;\n    object-fit: cover !important;\n    object-position: center center !important;\n    min-height: 100% !important;\n  }\n\n  \/* ---------- Cards Column (Right, stacked) ---------- *\/\n  #boshiya-partnership .bp-cards {\n    display: flex !important;\n    flex-direction: column !important;\n    gap: 24px !important;\n  }\n\n  #boshiya-partnership .bp-card {\n    position: relative !important;\n    padding: 32px 32px !important;\n    border: 1px solid rgba(0, 0, 24, 0.08) !important;\n    border-radius: 4px !important;\n    background: #FFFFFF !important;\n    flex: 1 !important;\n    transition: border-color 0.3s ease, box-shadow 0.3s ease !important;\n  }\n\n  #boshiya-partnership .bp-card:hover {\n    border-color: rgba(0, 0, 24, 0.18) !important;\n    box-shadow: 0 8px 28px rgba(0, 0, 24, 0.05) !important;\n  }\n\n  #boshiya-partnership .bp-card::before {\n    content: \"\" !important;\n    position: absolute !important;\n    top: 0 !important;\n    left: 0 !important;\n    width: 0 !important;\n    height: 2px !important;\n    background: #000018 !important;\n    transition: width 0.4s ease !important;\n  }\n\n  #boshiya-partnership .bp-card:hover::before {\n    width: 100% !important;\n  }\n\n  \/* Card header *\/\n  #boshiya-partnership .bp-card-header {\n    display: flex !important;\n    align-items: center !important;\n    gap: 14px !important;\n    margin-bottom: 22px !important;\n  }\n\n  #boshiya-partnership .bp-card-icon {\n    width: 40px !important;\n    height: 40px !important;\n    display: flex !important;\n    align-items: center !important;\n    justify-content: center !important;\n    background: #000018 !important;\n    border-radius: 3px !important;\n    flex-shrink: 0 !important;\n  }\n\n  #boshiya-partnership .bp-card-icon svg {\n    width: 20px !important;\n    height: 20px !important;\n    stroke: #FFFFFF !important;\n    fill: none !important;\n    stroke-width: 1.8 !important;\n    stroke-linecap: round !important;\n    stroke-linejoin: round !important;\n  }\n\n  #boshiya-partnership .bp-card-label {\n    font-size: 20px !important;\n    font-weight: 700 !important;\n    color: #000018 !important;\n    font-family: inherit !important;\n    line-height: 1.3 !important;\n  }\n\n  \/* Card list *\/\n  #boshiya-partnership .bp-card-list {\n    list-style: none !important;\n    padding: 0 !important;\n    margin: 0 !important;\n    display: flex !important;\n    flex-direction: column !important;\n    gap: 12px !important;\n  }\n\n  #boshiya-partnership .bp-card-list-item {\n    display: flex !important;\n    align-items: flex-start !important;\n    gap: 12px !important;\n    font-size: 14.5px !important;\n    font-weight: 400 !important;\n    line-height: 1.65 !important;\n    color: rgba(0, 0, 24, 0.6) !important;\n    font-family: inherit !important;\n  }\n\n  #boshiya-partnership .bp-check {\n    flex-shrink: 0 !important;\n    width: 18px !important;\n    height: 18px !important;\n    margin-top: 2px !important;\n  }\n\n  #boshiya-partnership .bp-check svg {\n    width: 18px !important;\n    height: 18px !important;\n    stroke: #000018 !important;\n    fill: none !important;\n    stroke-width: 2 !important;\n    stroke-linecap: round !important;\n    stroke-linejoin: round !important;\n  }\n\n  \/* ============================================================\n     RESPONSIVE\n     ============================================================ *\/\n\n  @media (max-width: 1080px) {\n    #boshiya-partnership .bp-body {\n      grid-template-columns: 400px 1fr !important;\n      gap: 24px !important;\n    }\n  }\n\n  @media (max-width: 860px) {\n    #boshiya-partnership .bp-inner {\n      padding: 40px 28px !important;\n    }\n\n    #boshiya-partnership .bp-header {\n      margin-bottom: 40px !important;\n    }\n\n    #boshiya-partnership h1.bp-title {\n      font-size: 26px !important;\n    }\n\n    #boshiya-partnership .bp-body {\n      grid-template-columns: 1fr !important;\n      gap: 24px !important;\n    }\n\n    #boshiya-partnership .bp-image-wrap {\n      max-width: 400px !important;\n      height: auto !important;\n    }\n\n    #boshiya-partnership .bp-image-wrap img {\n      height: auto !important;\n      aspect-ratio: 4 \/ 3 !important;\n    }\n\n    #boshiya-partnership .bp-card {\n      flex: none !important;\n    }\n  }\n\n  @media (max-width: 600px) {\n    #boshiya-partnership .bp-inner {\n      padding: 40px 20px !important;\n    }\n\n    #boshiya-partnership h1.bp-title {\n      font-size: 23px !important;\n    }\n\n    #boshiya-partnership .bp-image-wrap {\n      max-width: 100% !important;\n    }\n\n    #boshiya-partnership .bp-card {\n      padding: 28px 24px !important;\n    }\n\n    #boshiya-partnership .bp-card-label {\n      font-size: 18px !important;\n    }\n  }\n<\/style>\n\n<section id=\"boshiya-partnership\" aria-label=\"Partnership Models\">\n  <div class=\"bp-inner\">\n\n    <!-- Header (Centered) -->\n    <div class=\"bp-header\">\n      <div class=\"bp-overline\">\n        <span class=\"bp-overline-bar\"><\/span>\n        Partnership Models\n      <\/div>\n      <h1 class=\"bp-title\">Wholesale Technical Support &amp; Outsourcing Models for Enterprise<\/h1>\n      <h2 class=\"bp-subtitle\">You probably already know this if you&#8217;re on this page \u2014 finding and keeping qualified support specialists is brutal right now.<\/h2>\n      <div class=\"bp-intro\">The skills gap in industrial automation is real.<\/div>\n    <\/div>\n\n    <!-- Body: Image Left + Cards Right -->\n    <div class=\"bp-body\">\n\n      <!-- Image (Left) -->\n      <div class=\"bp-image-col\">\n        <div class=\"bp-image-wrap\">\n          <img src=\"https:\/\/boshiya.com\/wp-content\/uploads\/2026\/02\/04-2.webp\"\n               alt=\"BOSHIYA Group wholesale technical support and outsourcing partnership\"\n               width=\"960\"\n               height=\"720\"\n               loading=\"lazy\"\n               decoding=\"async\">\n        <\/div>\n      <\/div>\n\n      <!-- Cards (Right, stacked vertically) -->\n      <div class=\"bp-cards\">\n\n        <!-- You Keep -->\n        <div class=\"bp-card\">\n          <div class=\"bp-card-header\">\n            <div class=\"bp-card-icon\">\n              <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n                <path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"><\/path>\n              <\/svg>\n            <\/div>\n            <div class=\"bp-card-label\">You Keep<\/div>\n          <\/div>\n          <ul class=\"bp-card-list\">\n            <li class=\"bp-card-list-item\">\n              <span class=\"bp-check\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"><\/polyline><\/svg><\/span>\n              L1 front-line \u2014 your people, your brand voice, your plant knowledge.\n            <\/li>\n            <li class=\"bp-card-list-item\">\n              <span class=\"bp-check\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"><\/polyline><\/svg><\/span>\n              Quality standards and escalation policies.\n            <\/li>\n            <li class=\"bp-card-list-item\">\n              <span class=\"bp-check\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"><\/polyline><\/svg><\/span>\n              Vendor relationship ownership.\n            <\/li>\n            <li class=\"bp-card-list-item\">\n              <span class=\"bp-check\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"><\/polyline><\/svg><\/span>\n              Final sign-off on any architecture changes.\n            <\/li>\n          <\/ul>\n        <\/div>\n\n        <!-- We Handle -->\n        <div class=\"bp-card\">\n          <div class=\"bp-card-header\">\n            <div class=\"bp-card-icon\">\n              <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n                <polygon points=\"13 2 3 14 12 14 11 22 21 10 12 10 13 2\"><\/polygon>\n              <\/svg>\n            <\/div>\n            <div class=\"bp-card-label\">We Handle<\/div>\n          <\/div>\n          <ul class=\"bp-card-list\">\n            <li class=\"bp-card-list-item\">\n              <span class=\"bp-check\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"><\/polyline><\/svg><\/span>\n              L2\/L3 surge capacity.\n            <\/li>\n            <li class=\"bp-card-list-item\">\n              <span class=\"bp-check\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"><\/polyline><\/svg><\/span>\n              After-hours and weekend coverage.\n            <\/li>\n            <li class=\"bp-card-list-item\">\n              <span class=\"bp-check\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"><\/polyline><\/svg><\/span>\n              Niche expertise (ICS security, IIoT analytics, legacy system migration).\n            <\/li>\n            <li class=\"bp-card-list-item\">\n              <span class=\"bp-check\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"><\/polyline><\/svg><\/span>\n              Quarterly audits and continuous improvement reporting.\n            <\/li>\n          <\/ul>\n        <\/div>\n\n      <\/div>\n    <\/div>\n\n  <\/div>\n<\/section>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-db8600d\" data-block-id=\"db8600d\"><style>.stk-db8600d {margin-bottom:0px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-db8600d-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-5ea573b\" data-v=\"4\" data-block-id=\"5ea573b\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-5ea573b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-5ea573b-inner-blocks\">\n<!-- Problems We Solve Module \u2014 Tab Layout \u2014 Scoped & Isolated -->\n<style>\n  \/* ============================================================\n     SCOPED STYLES: #boshiya-problems\n     ============================================================ *\/\n\n  #boshiya-problems {\n    box-sizing: border-box !important;\n    width: 100% !important;\n    max-width: 100% !important;\n    margin: 0 !important;\n    padding: 0 !important;\n    background-color: #000018 !important;\n    color: #FFFFFF !important;\n    overflow: hidden !important;\n    position: relative !important;\n    font-family: inherit !important;\n  }\n\n  #boshiya-problems *,\n  #boshiya-problems *::before,\n  #boshiya-problems *::after {\n    box-sizing: border-box !important;\n    margin: 0;\n    padding: 0;\n  }\n\n  #boshiya-problems .bpr-inner {\n    width: 100% !important;\n    max-width: 1320px !important;\n    margin: 0 auto !important;\n    padding: 40px 48px !important;\n  }\n\n  \/* ---------- Header (Centered) ---------- *\/\n  #boshiya-problems .bpr-header {\n    display: flex !important;\n    flex-direction: column !important;\n    align-items: center !important;\n    text-align: center !important;\n    margin-bottom: 48px !important;\n  }\n\n  #boshiya-problems .bpr-overline {\n    display: inline-flex !important;\n    align-items: center !important;\n    gap: 10px !important;\n    font-size: 13px !important;\n    font-weight: 600 !important;\n    letter-spacing: 2.5px !important;\n    text-transform: uppercase !important;\n    color: rgba(255,255,255,0.45) !important;\n    margin-bottom: 16px !important;\n    font-family: inherit !important;\n  }\n\n  #boshiya-problems .bpr-overline-bar {\n    display: inline-block !important;\n    width: 32px !important;\n    height: 2px !important;\n    background: #FFFFFF !important;\n    border-radius: 1px !important;\n  }\n\n  #boshiya-problems h1.bpr-title {\n    font-size: 32px !important;\n    font-weight: 700 !important;\n    line-height: 1.25 !important;\n    color: #FFFFFF !important;\n    margin: 0 !important;\n    padding: 0 !important;\n    font-family: inherit !important;\n    letter-spacing: -0.3px !important;\n  }\n\n  #boshiya-problems h2.bpr-subtitle {\n    font-size: inherit !important;\n    font-weight: 400 !important;\n    line-height: 1.5 !important;\n    color: rgba(255,255,255,0.5) !important;\n    margin: 14px 0 0 0 !important;\n    padding: 0 !important;\n    font-family: inherit !important;\n  }\n\n  \/* ============================================================\n     TAB NAVIGATION\n     ============================================================ *\/\n\n  #boshiya-problems .bpr-tabs-nav {\n    display: flex !important;\n    gap: 0 !important;\n    border-bottom: 1px solid rgba(255,255,255,0.1) !important;\n    margin-bottom: 48px !important;\n    overflow-x: auto !important;\n    -webkit-overflow-scrolling: touch !important;\n    scrollbar-width: none !important;\n  }\n\n  #boshiya-problems .bpr-tabs-nav::-webkit-scrollbar {\n    display: none !important;\n  }\n\n  #boshiya-problems .bpr-tab-btn {\n    display: flex !important;\n    align-items: center !important;\n    gap: 10px !important;\n    padding: 16px 28px !important;\n    background: none !important;\n    border: none !important;\n    border-bottom: 2px solid transparent !important;\n    color: rgba(255,255,255,0.4) !important;\n    font-size: 14px !important;\n    font-weight: 600 !important;\n    font-family: inherit !important;\n    cursor: pointer !important;\n    white-space: nowrap !important;\n    transition: color 0.3s ease, border-color 0.3s ease !important;\n    position: relative !important;\n    margin-bottom: -1px !important;\n    letter-spacing: 0.2px !important;\n  }\n\n  #boshiya-problems .bpr-tab-btn:hover {\n    color: rgba(255,255,255,0.7) !important;\n  }\n\n  #boshiya-problems .bpr-tab-btn.bpr-active {\n    color: #FFFFFF !important;\n    border-bottom-color: #FFFFFF !important;\n  }\n\n  #boshiya-problems .bpr-tab-num {\n    font-size: 11px !important;\n    font-weight: 700 !important;\n    letter-spacing: 0.5px !important;\n    opacity: 0.5 !important;\n  }\n\n  #boshiya-problems .bpr-tab-btn.bpr-active .bpr-tab-num {\n    opacity: 1 !important;\n  }\n\n  \/* ============================================================\n     TAB PANELS\n     ============================================================ *\/\n\n  #boshiya-problems .bpr-panel {\n    display: none !important;\n    animation: bprFadeIn 0.4s ease !important;\n  }\n\n  #boshiya-problems .bpr-panel.bpr-active {\n    display: block !important;\n  }\n\n  @keyframes bprFadeIn {\n    from { opacity: 0; transform: translateY(12px); }\n    to   { opacity: 1; transform: translateY(0); }\n  }\n\n  \/* --- Panel Top: Problem + Approach + Image --- *\/\n  #boshiya-problems .bpr-panel-top {\n    display: grid !important;\n    grid-template-columns: 1fr 420px !important;\n    gap: 48px !important;\n    align-items: start !important;\n    margin-bottom: 40px !important;\n  }\n\n  #boshiya-problems .bpr-panel-content {\n    display: flex !important;\n    flex-direction: column !important;\n    gap: 0 !important;\n  }\n\n  \/* Problem section *\/\n  #boshiya-problems .bpr-section-tag {\n    font-size: 11px !important;\n    font-weight: 700 !important;\n    letter-spacing: 2.2px !important;\n    text-transform: uppercase !important;\n    color: rgba(255,255,255,0.3) !important;\n    font-family: inherit !important;\n    margin-bottom: 10px !important;\n  }\n\n  #boshiya-problems .bpr-problem-title {\n    font-size: 22px !important;\n    font-weight: 700 !important;\n    line-height: 1.3 !important;\n    color: #FFFFFF !important;\n    font-family: inherit !important;\n    margin-bottom: 18px !important;\n  }\n\n  #boshiya-problems .bpr-text {\n    font-size: 14.5px !important;\n    font-weight: 400 !important;\n    line-height: 1.78 !important;\n    color: rgba(255,255,255,0.6) !important;\n    font-family: inherit !important;\n  }\n\n  #boshiya-problems .bpr-approach-block {\n    margin-top: 32px !important;\n    padding-top: 28px !important;\n    border-top: 1px solid rgba(255,255,255,0.07) !important;\n  }\n\n  \/* Image *\/\n  #boshiya-problems .bpr-img-wrap {\n    border-radius: 6px !important;\n    overflow: hidden !important;\n    box-shadow: 0 16px 48px rgba(0,0,0,0.35) !important;\n    position: relative !important;\n    align-self: start !important;\n  }\n\n  #boshiya-problems .bpr-img-wrap img {\n    display: block !important;\n    width: 100% !important;\n    height: auto !important;\n    object-fit: cover !important;\n    aspect-ratio: 4 \/ 3 !important;\n  }\n\n  \/* --- Project Story --- *\/\n  #boshiya-problems .bpr-story {\n    background: rgba(255,255,255,0.03) !important;\n    border: 1px solid rgba(255,255,255,0.06) !important;\n    border-radius: 4px 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!important;\n    border-left: 3px solid rgba(255,255,255,0.15) !important;\n    border-radius: 0 4px 4px 0 !important;\n  }\n\n  #boshiya-problems .bpr-quote-mark {\n    font-size: 36px !important;\n    line-height: 1 !important;\n    color: rgba(255,255,255,0.15) !important;\n    font-family: inherit !important;\n    flex-shrink: 0 !important;\n    margin-top: -4px !important;\n  }\n\n  #boshiya-problems .bpr-quote-text {\n    font-size: 15px !important;\n    font-weight: 400 !important;\n    line-height: 1.7 !important;\n    color: rgba(255,255,255,0.7) !important;\n    font-family: inherit !important;\n    font-style: italic !important;\n  }\n\n  \/* ============================================================\n     RESPONSIVE\n     ============================================================ *\/\n\n  @media (max-width: 1080px) {\n    #boshiya-problems .bpr-panel-top {\n      grid-template-columns: 1fr 360px !important;\n      gap: 36px !important;\n    }\n\n    #boshiya-problems .bpr-tab-btn {\n      padding: 14px 20px !important;\n      font-size: 13px !important;\n    }\n  }\n\n  @media (max-width: 860px) {\n    #boshiya-problems .bpr-inner {\n      padding: 40px 28px !important;\n    }\n\n    #boshiya-problems h1.bpr-title {\n      font-size: 26px !important;\n    }\n\n    #boshiya-problems .bpr-header {\n      margin-bottom: 36px !important;\n    }\n\n    #boshiya-problems .bpr-panel-top {\n      grid-template-columns: 1fr !important;\n      gap: 28px !important;\n    }\n\n    #boshiya-problems .bpr-img-wrap {\n      max-width: 440px !important;\n    }\n\n    #boshiya-problems .bpr-story {\n      padding: 24px 24px !important;\n    }\n\n    #boshiya-problems .bpr-tab-btn {\n      padding: 14px 16px !important;\n      font-size: 12.5px !important;\n    }\n  }\n\n  @media (max-width: 600px) {\n    #boshiya-problems .bpr-inner {\n      padding: 40px 20px !important;\n    }\n\n    #boshiya-problems h1.bpr-title {\n      font-size: 23px !important;\n    }\n\n   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Actually Fix Them<\/h2>\n    <\/div>\n\n    <!-- Tab Navigation -->\n    <div class=\"bpr-tabs-nav\" role=\"tablist\" aria-label=\"Case studies\">\n      <button class=\"bpr-tab-btn bpr-active\" role=\"tab\" aria-selected=\"true\" aria-controls=\"bpr-panel-1\" data-bpr-tab=\"1\">\n        <span class=\"bpr-tab-num\">01<\/span> Unplanned Downtime\n      <\/button>\n      <button class=\"bpr-tab-btn\" role=\"tab\" aria-selected=\"false\" aria-controls=\"bpr-panel-2\" data-bpr-tab=\"2\">\n        <span class=\"bpr-tab-num\">02<\/span> Legacy Systems\n      <\/button>\n      <button class=\"bpr-tab-btn\" role=\"tab\" aria-selected=\"false\" aria-controls=\"bpr-panel-3\" data-bpr-tab=\"3\">\n        <span class=\"bpr-tab-num\">03<\/span> Support Staff Shortage\n      <\/button>\n      <button class=\"bpr-tab-btn\" role=\"tab\" aria-selected=\"false\" aria-controls=\"bpr-panel-4\" data-bpr-tab=\"4\">\n        <span class=\"bpr-tab-num\">04<\/span> OT Cybersecurity\n      <\/button>\n    <\/div>\n\n    <!-- =========================================================\n         PANEL 1 \u2014 Unplanned Downtime\n         ========================================================= -->\n    <div class=\"bpr-panel bpr-active\" id=\"bpr-panel-1\" role=\"tabpanel\">\n      <div class=\"bpr-panel-top\">\n        <div class=\"bpr-panel-content\">\n          <span class=\"bpr-section-tag\">The Problem<\/span>\n          <div class=\"bpr-problem-title\">Unplanned Downtime Eating Your Budget<\/div>\n          <div class=\"bpr-text\">Siemens found that the world&#8217;s 500 biggest companies lose roughly $1.4 trillion a year to unplanned downtime. Your plant probably isn&#8217;t that big \u2014 but even at $125,000 per hour (ABB&#8217;s survey average), a couple of bad weeks can wreck a quarter.<\/div>\n\n          <div class=\"bpr-approach-block\">\n            <span class=\"bpr-section-tag\">Our Approach<\/span>\n            <div class=\"bpr-text\">We deploy IIoT sensors on your critical assets, build predictive maintenance models tuned to your specific failure modes, and set up automated alerts that catch problems 48-72 hours before they become shutdowns. Not magic. Just data plus experience.<\/div>\n          <\/div>\n        <\/div>\n        <div class=\"bpr-img-wrap\">\n          <img src=\"https:\/\/boshiya.com\/wp-content\/uploads\/2026\/02\/05-1.jpeg\"\n               alt=\"IIoT sensor deployment on industrial rotating assets\"\n               width=\"840\" height=\"630\" loading=\"lazy\" decoding=\"async\">\n        <\/div>\n      <\/div>\n\n      <div class=\"bpr-story\">\n        <span class=\"bpr-section-tag\">Project Story<\/span>\n        <div class=\"bpr-story-heading\">Gulf Coast Refinery<\/div>\n        <div class=\"bpr-story-text\">\n          <p>A midsized refinery in Texas was losing about 38 hours of unplanned downtime per month across three process units. We installed vibration and temperature sensors on 140 rotating assets \u2014 pumps, compressors, blowers \u2014 and connected them to an edge analytics stack running on-premises (they didn&#8217;t want data leaving their network, which we respected).<\/p>\n          <p>Took us 11 weeks to deploy and tune the models. Honestly, the first month was rough \u2014 we got a flood of false positives because the baseline data was noisy. Had to recalibrate thresholds on about 30% of the sensors. But by month three, the system caught a bearing degradation on a critical feed pump 62 hours before failure. That single save? Worth about $340,000 in avoided production loss and emergency repair costs.<\/p>\n          <p>After 8 months, unplanned downtime dropped to 11 hours\/month. Not zero \u2014 that&#8217;s unrealistic in a facility built in 1988 \u2014 but a 71% reduction that the operations VP could actually put in front of the board.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"bpr-quote\">\n        <span class=\"bpr-quote-mark\">&#8220;<\/span>\n        <div class=\"bpr-quote-text\">I was skeptical about another IoT vendor. But BOSHIYA&#8217;s team had grease on their boots, not just slide decks.<\/div>\n      <\/div>\n    <\/div>\n\n    <!-- =========================================================\n         PANEL 2 \u2014 Legacy Systems\n         ========================================================= -->\n    <div class=\"bpr-panel\" id=\"bpr-panel-2\" role=\"tabpanel\">\n      <div class=\"bpr-panel-top\">\n        <div class=\"bpr-panel-content\">\n          <span class=\"bpr-section-tag\">The Problem<\/span>\n          <div class=\"bpr-problem-title\">Legacy Systems That Won&#8217;t Talk to Anything<\/div>\n          <div class=\"bpr-text\">You&#8217;ve got a Honeywell DCS from 2004, Siemens PLCs from 2012, and a SCADA system that still runs on Windows Server 2008. Everything works \u2014 sort of. But nothing talks to anything else, and you can&#8217;t get a unified view of your plant without three different screens and a spreadsheet.<\/div>\n\n          <div class=\"bpr-approach-block\">\n            <span class=\"bpr-section-tag\">Our Approach<\/span>\n            <div class=\"bpr-text\">We don&#8217;t rip and replace. We bridge. OPC UA gateways, protocol converters, edge middleware that translates between Modbus RTU, PROFINET, EtherNet\/IP, and MQTT. The goal is a single data layer that feeds into your analytics platform \u2014 without touching your control logic or safety systems.<\/div>\n          <\/div>\n        <\/div>\n        <div class=\"bpr-img-wrap\">\n          <img src=\"https:\/\/boshiya.com\/wp-content\/uploads\/2026\/02\/07-1.jpeg\"\n               alt=\"OPC UA gateway integration bridging legacy industrial systems\"\n               width=\"840\" height=\"630\" loading=\"lazy\" decoding=\"async\">\n        <\/div>\n      <\/div>\n\n      <div class=\"bpr-story\">\n        <span class=\"bpr-section-tag\">Project Story<\/span>\n        <div class=\"bpr-story-heading\">Midwest Steel Mill<\/div>\n        <div class=\"bpr-story-text\">\n          <p>A structural steel plant outside Cleveland had seven different control systems across their melt shop, rolling mill, and finishing lines. Some of the equipment had serial interfaces \u2014 no Ethernet at all. Their IT team tried twice to build a unified dashboard and gave up both times.<\/p>\n          <p>We came in, mapped every communication pathway (took about two weeks, and yeah, some of the documentation was&#8230; let&#8217;s say &#8220;creative&#8221;), and installed 23 OPC UA gateways with edge computing nodes. The tricky part was the melt shop \u2014 the electromagnetic interference from the arc furnaces kept corrupting data packets. We ended up running fiber-optic backbone through that section instead of copper. Problem solved.<\/p>\n          <p>Whole project: 14 weeks. Result: real-time visibility across all seven systems on a single web-based dashboard. The plant manager told us he could finally see his entire operation from his desk instead of walking the floor with a radio \u2014 which, to be fair, he still does. Old habits.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"bpr-quote\">\n        <span class=\"bpr-quote-mark\">&#8220;<\/span>\n        <div class=\"bpr-quote-text\">Fourteen weeks. After two years of false starts with other vendors. I wish we&#8217;d called you first.<\/div>\n      <\/div>\n    <\/div>\n\n    <!-- =========================================================\n         PANEL 3 \u2014 Support Staff Shortage\n         ========================================================= -->\n    <div class=\"bpr-panel\" id=\"bpr-panel-3\" role=\"tabpanel\">\n      <div class=\"bpr-panel-top\">\n        <div class=\"bpr-panel-content\">\n          <span class=\"bpr-section-tag\">The Problem<\/span>\n          <div class=\"bpr-problem-title\">Can&#8217;t Find (or Keep) Qualified Support Staff<\/div>\n          <div class=\"bpr-text\">The skills shortage is real. Experienced control engineers are retiring. New grads know Python but not ladder logic. And every recruiter in Houston is fighting over the same 200 people who understand both IT and OT.<\/div>\n\n          <div class=\"bpr-approach-block\">\n            <span class=\"bpr-section-tag\">Our Approach<\/span>\n            <div class=\"bpr-text\">Managed technical support \u2014 staffed, trained, and retained by us. We handle the hiring headaches, the certification renewals, the midnight call-outs. Your team focuses on operations; ours handles the support backlog.<\/div>\n          <\/div>\n        <\/div>\n        <div class=\"bpr-img-wrap\">\n          <img src=\"https:\/\/boshiya.com\/wp-content\/uploads\/2026\/02\/03-4.webp\"\n               alt=\"Managed technical support team providing industrial operations coverage\"\n               width=\"840\" height=\"630\" loading=\"lazy\" decoding=\"async\">\n        <\/div>\n      <\/div>\n\n      <div class=\"bpr-story\">\n        <span class=\"bpr-section-tag\">Project Story<\/span>\n        <div class=\"bpr-story-heading\">Multi-Site Food Processor<\/div>\n        <div class=\"bpr-story-text\">\n          <p>A food and beverage company with four plants across the Southeast was burning through contract technicians. High turnover, inconsistent quality, and \u2014 this was the real kicker \u2014 every time a contractor left, the tribal knowledge walked out with them. No documentation, no runbooks, just gone.<\/p>\n          <p>We took over L2 and L3 support for all four sites. Built a knowledge base from scratch (painful but necessary \u2014 about 400 articles covering everything from &#8220;how to reset the palletizer after a jam&#8221; to &#8220;what to do when the batching system throws error code 7042&#8221;). Assigned dedicated specialists who learned each plant&#8217;s quirks over the first 90 days.<\/p>\n          <p>Twelve months in: average ticket resolution time dropped from 6.4 hours to 2.1 hours. Contractor spend fell by about 40%. And the knowledge base \u2014 that&#8217;s theirs now. Even if we parted ways tomorrow, the documentation stays.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"bpr-quote\">\n        <span class=\"bpr-quote-mark\">&#8220;<\/span>\n        <div class=\"bpr-quote-text\">We finally stopped losing institutional knowledge every time someone quit.<\/div>\n      <\/div>\n    <\/div>\n\n    <!-- =========================================================\n         PANEL 4 \u2014 OT Cybersecurity\n         ========================================================= -->\n    <div class=\"bpr-panel\" id=\"bpr-panel-4\" role=\"tabpanel\">\n      <div class=\"bpr-panel-top\">\n        <div class=\"bpr-panel-content\">\n          <span class=\"bpr-section-tag\">The Problem<\/span>\n          <div class=\"bpr-problem-title\">Cybersecurity Gaps in Your OT Network<\/div>\n          <div class=\"bpr-text\">In 2024, about 31% of manufacturers reported financial losses from cyberattacks hitting their OT\/IT systems. The convergence that makes your plant smarter also makes it a bigger target. And most IT security teams don&#8217;t understand industrial protocols well enough to protect them properly.<\/div>\n\n          <div class=\"bpr-approach-block\">\n            <span class=\"bpr-section-tag\">Our Approach<\/span>\n            <div class=\"bpr-text\">ICS security assessments aligned to IEC 62443 and NIST CSF. Network segmentation, asset inventory, vulnerability scanning for OT devices, and incident response playbooks specific to industrial environments. We troubleshoot security gaps the way we troubleshoot process problems \u2014 methodically, with plant-floor context.<\/div>\n          <\/div>\n        <\/div>\n        <div class=\"bpr-img-wrap\">\n          <img src=\"https:\/\/boshiya.com\/wp-content\/uploads\/2026\/02\/02-3.jpeg\"\n               alt=\"OT network cybersecurity assessment and segmentation\"\n               width=\"840\" height=\"630\" loading=\"lazy\" decoding=\"async\">\n        <\/div>\n      <\/div>\n\n      <div class=\"bpr-story\">\n        <span class=\"bpr-section-tag\">Project Story<\/span>\n        <div class=\"bpr-story-heading\">Chemical Manufacturer, New Jersey<\/div>\n        <div class=\"bpr-story-text\">\n          <p>A specialty chemical company needed IEC 62443 compliance for a new contract with a major pharma client. Their OT network was&#8230; flat. Everything on one subnet. PLCs, HMIs, the building HVAC, even the break room coffee machine (It was IoT-enabled and sitting on the same VLAN as the reactor controls).<\/p>\n          <p>We did a full network assessment, segmented into security zones and conduits per IEC 62443-3-3, deployed industrial firewalls at zone boundaries, and built monitoring dashboards for anomalous traffic patterns. Four months of work. The coffee machine got its own guest network \u2014 we insisted.<\/p>\n          <p>They passed the compliance audit on the first attempt and landed the pharma contract. Worth about $4.2 million annually to their business.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"bpr-quote\">\n        <span class=\"bpr-quote-mark\">&#8220;<\/span>\n        <div class=\"bpr-quote-text\">The coffee machine thing was embarrassing, but at least it&#8217;s fixed now.<\/div>\n      <\/div>\n    <\/div>\n\n  <\/div>\n<\/section>\n\n<!-- Tab Switching Script -->\n<script>\n  (function () {\n    var wrap = document.getElementById('boshiya-problems');\n    if (!wrap) return;\n\n    var btns = wrap.querySelectorAll('.bpr-tab-btn');\n    var panels = wrap.querySelectorAll('.bpr-panel');\n\n    btns.forEach(function (btn) {\n      btn.addEventListener('click', function () {\n        var target = btn.getAttribute('data-bpr-tab');\n\n        btns.forEach(function (b) {\n          b.classList.remove('bpr-active');\n          b.setAttribute('aria-selected', 'false');\n        });\n        btn.classList.add('bpr-active');\n        btn.setAttribute('aria-selected', 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h2.th-title{font-size:24px !important}\n  #bsy-tools-hub .th-tab{padding:10px 10px;font-size:12px !important}\n  #bsy-tools-hub .th-tab-icon{font-size:18px}\n  #bsy-tools-hub .th-tab-sub{display:none}\n}\n<\/style>\n\n<div class=\"th-wrap\">\n  <div class=\"th-header\">\n    <div class=\"th-badge\">Interactive Tools<\/div>\n    <h2 class=\"th-title\">Technical Service Planning Tools<\/h2>\n    <div class=\"th-subtitle\">Three free tools to help you assess, calculate, and plan your technical support strategy. Pick a tab to get started.<\/div>\n  <\/div>\n\n  <!-- Tab Bar -->\n  <div class=\"th-tabs\" id=\"thTabs\">\n    <button class=\"th-tab active\" type=\"button\" data-panel=\"thPanel1\">\n      <span class=\"th-tab-icon\">&#9202;<\/span>\n      <span class=\"th-tab-label\">Downtime Calculator<\/span>\n      <span class=\"th-tab-sub\">Cost &amp; ROI<\/span>\n    <\/button>\n    <button class=\"th-tab\" type=\"button\" data-panel=\"thPanel2\">\n      <span class=\"th-tab-icon\">&#9881;<\/span>\n      <span class=\"th-tab-label\">Support Tier Selector<\/span>\n      <span class=\"th-tab-sub\">Find Your Model<\/span>\n    <\/button>\n    <button class=\"th-tab\" type=\"button\" data-panel=\"thPanel3\">\n      <span class=\"th-tab-icon\">&#9889;<\/span>\n      <span class=\"th-tab-label\">IIoT Readiness<\/span>\n      <span class=\"th-tab-sub\">Assessment<\/span>\n    <\/button>\n  <\/div>\n\n  <!-- Panel 1: Downtime Calculator -->\n  <div class=\"th-panel active\" id=\"thPanel1\">\n<section id=\"bsy-downtime-calc\">\n<style>\n@import url('https:\/\/fonts.googleapis.com\/css2?family=IBM+Plex+Sans:wght@400;500;600;700&family=IBM+Plex+Mono:wght@400;500;600&display=swap');\n\n#bsy-downtime-calc{--dc-bg:#000018;--dc-surface:#0a0f2e;--dc-border:#1a2248;--dc-amber:#d4a24e;--dc-amber-dim:rgba(212,162,78,.12);--dc-amber-glow:rgba(212,162,78,.25);--dc-text:#e8e6e1;--dc-muted:#7a7e8f;--dc-white:#fff;--dc-green:#34d399;--dc-red:#f87171;--dc-radius:8px;font-family:'IBM Plex Sans',system-ui,sans-serif !important;background:var(--dc-bg) !important;color:var(--dc-text) !important;padding:20px 0 0 0 !important;margin:0 !important;width:100% !important;box-sizing:border-box !important;line-height:1.6 !important}\n#bsy-downtime-calc *,#bsy-downtime-calc *::before,#bsy-downtime-calc *::after{box-sizing:border-box !important;margin:0;padding:0}\n#bsy-downtime-calc h2,#bsy-downtime-calc h3,#bsy-downtime-calc h4{margin:0 !important;padding:0 !important;border:none !important;background:none 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.dc-panel::before{content:'';position:absolute;top:0;left:0;right:0;height:2px;background:linear-gradient(90deg,transparent,var(--dc-amber),transparent);opacity:.3}\n\n#bsy-downtime-calc .dc-field{margin-bottom:18px}\n#bsy-downtime-calc .dc-field-label{display:block;font-size:13px !important;font-weight:500 !important;color:var(--dc-text) !important;margin-bottom:6px}\n#bsy-downtime-calc .dc-field-hint{font-size:11px !important;color:var(--dc-muted) !important;margin-top:3px}\n#bsy-downtime-calc .dc-input{width:100%;height:44px;background:rgba(255,255,255,.04);border:1.5px solid var(--dc-border);border-radius:6px;padding:0 14px;font-family:'IBM Plex Mono',monospace !important;font-size:15px !important;color:var(--dc-white) !important;outline:none;transition:border-color .2s}\n#bsy-downtime-calc .dc-input:focus{border-color:var(--dc-amber)}\n#bsy-downtime-calc .dc-input::placeholder{color:rgba(122,126,143,.6)}\n#bsy-downtime-calc .dc-select{width:100%;height:44px;background:rgba(255,255,255,.04);border:1.5px solid var(--dc-border);border-radius:6px;padding:0 12px;font-family:'IBM Plex Sans',system-ui,sans-serif !important;font-size:14px !important;color:var(--dc-white) !important;outline:none;cursor:pointer;-webkit-appearance:none;appearance:none;background-image:url(\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' width='12' height='8'%3E%3Cpath d='M1 1l5 5 5-5' stroke='%237a7e8f' fill='none' stroke-width='1.5'\/%3E%3C\/svg%3E\");background-repeat:no-repeat;background-position:right 14px center}\n#bsy-downtime-calc .dc-select:focus{border-color:var(--dc-amber)}\n#bsy-downtime-calc .dc-select option{background:#0a0f2e;color:#fff;padding:8px}\n\n#bsy-downtime-calc .dc-btn{width:100%;height:48px;background:var(--dc-amber) !important;color:var(--dc-bg) !important;border:none;border-radius:6px;font-family:'IBM Plex Sans',system-ui,sans-serif !important;font-size:15px !important;font-weight:600 !important;cursor:pointer;transition:all .2s;margin-top:8px}\n#bsy-downtime-calc .dc-btn:hover{box-shadow:0 4px 20px var(--dc-amber-glow)}\n\n#bsy-downtime-calc .dc-result-empty{display:flex;align-items:center;justify-content:center;min-height:320px;text-align:center;color:var(--dc-muted);font-size:14px}\n#bsy-downtime-calc .dc-gauge{text-align:center;margin-bottom:24px}\n#bsy-downtime-calc .dc-gauge-num{font-family:'IBM Plex Mono',monospace !important;font-size:42px !important;font-weight:700 !important;line-height:1 !important;margin-bottom:4px}\n#bsy-downtime-calc .dc-gauge-unit{font-size:14px !important;color:var(--dc-muted) !important;font-family:'IBM Plex Mono',monospace !important}\n#bsy-downtime-calc .dc-breakdown{border-top:1px solid var(--dc-border);padding-top:16px;margin-top:16px}\n#bsy-downtime-calc .dc-row{display:flex;justify-content:space-between;align-items:center;padding:8px 0;font-size:14px !important}\n#bsy-downtime-calc .dc-row-label{color:var(--dc-muted)}\n#bsy-downtime-calc .dc-row-val{font-family:'IBM Plex Mono',monospace !important;color:var(--dc-white);font-weight:500}\n#bsy-downtime-calc .dc-row.total{border-top:1px solid var(--dc-border);margin-top:8px;padding-top:12px}\n#bsy-downtime-calc .dc-row.total .dc-row-val{color:var(--dc-amber);font-size:16px !important;font-weight:700}\n#bsy-downtime-calc .dc-row.savings .dc-row-val{color:var(--dc-green);font-size:16px !important;font-weight:700}\n#bsy-downtime-calc .dc-rec-box{background:rgba(52,211,153,.06);border:1px solid rgba(52,211,153,.2);border-radius:6px;padding:14px 16px;margin-top:16px}\n#bsy-downtime-calc .dc-rec-box p{font-size:14px !important;color:var(--dc-text) !important;line-height:1.5 !important;margin:0 !important}\n#bsy-downtime-calc .dc-result-anim{animation:dcReveal .5s ease}\n@keyframes dcReveal{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:none}}\n#bsy-downtime-calc .dc-note{font-size:12px !important;color:var(--dc-muted) !important;text-align:center;margin-top:20px;font-style:italic}\n\n@media(max-width:700px){\n#bsy-downtime-calc .dc-grid{grid-template-columns:1fr}\n#bsy-downtime-calc h2.dc-title{font-size:26px !important}\n#bsy-downtime-calc .dc-panel{padding:24px 18px}\n}\n<\/style>\n\n<div class=\"dc-wrap\">\n  <div class=\"dc-header\">\n    <div class=\"dc-badge\">Interactive Calculator<\/div>\n    <h2 class=\"dc-title\">Unplanned Downtime Cost Calculator<\/h2>\n    <div class=\"dc-subtitle\">Estimate your annual losses from unplanned downtime and see potential savings with predictive maintenance. Based on Siemens and ABB industry benchmarks.<\/div>\n  <\/div>\n\n  <div class=\"dc-grid\">\n    <div class=\"dc-panel\">\n      <h3 class=\"dc-panel-label\">Your Plant Parameters<\/h3>\n\n      <div class=\"dc-field\">\n        <label class=\"dc-field-label\">Industry Sector<\/label>\n        <select class=\"dc-select\" id=\"dcSector\">\n          <option value=\"auto\" style=\"background:#0a0f2e;color:#fff\">Automotive \u2014 ~$2.3M\/hr avg downtime cost<\/option>\n          <option value=\"oilgas\" style=\"background:#0a0f2e;color:#fff\">Oil &amp; Gas \/ Petrochemical \u2014 ~$500K\/hr<\/option>\n          <option value=\"steel\" style=\"background:#0a0f2e;color:#fff\">Steel &amp; Metals \u2014 ~$250K\/hr<\/option>\n          <option value=\"food\" selected style=\"background:#0a0f2e;color:#fff\">Food &amp; Beverage \u2014 ~$39K\/hr<\/option>\n          <option value=\"pharma\" style=\"background:#0a0f2e;color:#fff\">Pharmaceutical \u2014 ~$150K\/hr<\/option>\n          <option value=\"general\" style=\"background:#0a0f2e;color:#fff\">General Manufacturing \u2014 ~$125K\/hr<\/option>\n          <option value=\"custom\" style=\"background:#0a0f2e;color:#fff\">Custom \u2014 I know my hourly cost<\/option>\n        <\/select>\n      <\/div>\n\n      <div class=\"dc-field\" id=\"dcCustomField\" style=\"display:none\">\n        <label class=\"dc-field-label\">Your Hourly Downtime Cost ($)<\/label>\n        <input type=\"number\" class=\"dc-input\" id=\"dcCustomCost\" placeholder=\"e.g. 85000\">\n      <\/div>\n\n      <div class=\"dc-field\">\n        <label class=\"dc-field-label\">Monthly Unplanned Downtime (hours)<\/label>\n        <input type=\"number\" class=\"dc-input\" id=\"dcHours\" placeholder=\"e.g. 27\" value=\"27\">\n        <div class=\"dc-field-hint\">Industry avg: 27 hrs\/month (Siemens 2024 report)<\/div>\n      <\/div>\n\n      <div class=\"dc-field\">\n        <label class=\"dc-field-label\">Number of Production Lines<\/label>\n        <input type=\"number\" class=\"dc-input\" id=\"dcLines\" placeholder=\"e.g. 3\" value=\"3\">\n      <\/div>\n\n      <div class=\"dc-field\">\n        <label class=\"dc-field-label\">Current Maintenance Strategy<\/label>\n        <select class=\"dc-select\" id=\"dcStrategy\">\n          <option value=\"reactive\" style=\"background:#0a0f2e;color:#fff\">Reactive (fix when it breaks)<\/option>\n          <option value=\"preventive\" selected style=\"background:#0a0f2e;color:#fff\">Preventive (scheduled maintenance)<\/option>\n          <option value=\"partial\" style=\"background:#0a0f2e;color:#fff\">Partial predictive (some sensors)<\/option>\n        <\/select>\n      <\/div>\n\n      <button class=\"dc-btn\" id=\"dcCalcBtn\" type=\"button\">Calculate Downtime Cost<\/button>\n    <\/div>\n\n    <div class=\"dc-panel\" id=\"dcResultPanel\">\n      <h3 class=\"dc-panel-label\">Cost Analysis<\/h3>\n      <div class=\"dc-result-empty\" id=\"dcEmpty\">\n        Enter your plant parameters<br>and click Calculate\n      <\/div>\n      <div id=\"dcOutput\" style=\"display:none\"><\/div>\n    <\/div>\n  <\/div>\n  <div class=\"dc-note\">Data sources: Siemens &#8220;True Cost of Downtime 2024&#8221;, ABB &#8220;Value of Reliability 2024&#8221;, industry benchmarks. Results are estimates for planning purposes.<\/div>\n<\/div>\n\n<script>\n(function(){\n  var sectorSelect = document.getElementById('dcSector');\n  var customField = document.getElementById('dcCustomField');\n\n  sectorSelect.addEventListener('change', function(){\n    customField.style.display = this.value === 'custom' ? 'block' : 'none';\n  });\n\n  document.getElementById('dcCalcBtn').addEventListener('click', function(e){\n    e.preventDefault();\n    calculate();\n  });\n\n  function calculate(){\n    var sector = sectorSelect.value;\n    var hours = parseFloat(document.getElementById('dcHours').value);\n    var lines = parseFloat(document.getElementById('dcLines').value) || 1;\n    var strategy = document.getElementById('dcStrategy').value;\n\n    if(!hours || hours <= 0){\n      alert('Please enter valid downtime hours.');\n      return;\n    }\n\n    var costPerHour = {\n      auto: 2300000, oilgas: 500000, steel: 250000,\n      food: 39000, pharma: 150000, general: 125000\n    };\n\n    var hourly = sector === 'custom'\n      ? parseFloat(document.getElementById('dcCustomCost').value) || 0\n      : costPerHour[sector] || 125000;\n\n    if(hourly <= 0){\n      alert('Please enter your hourly downtime cost.');\n      return;\n    }\n\n    var reductionRate = {reactive: 0.55, preventive: 0.35, partial: 0.20};\n    var reduction = reductionRate[strategy] || 0.35;\n\n    var monthlyLoss = hourly * hours;\n    var annualLoss = monthlyLoss * 12;\n    var lineMultiplier = 1 + (lines - 1) * 0.6;\n    var adjustedAnnual = annualLoss * lineMultiplier;\n\n    var savedHours = hours * reduction;\n    var annualSavings = hourly * savedHours * 12 * lineMultiplier;\n    var remainingHours = hours - savedHours;\n\n    document.getElementById('dcEmpty').style.display = 'none';\n    var out = document.getElementById('dcOutput');\n    out.style.display = 'block';\n\n    var fmt = function(n){ return '$' + Math.round(n).toLocaleString(); };\n\n    out.innerHTML = '<div class=\"dc-result-anim\">' +\n      '<div class=\"dc-gauge\">' +\n        '<div class=\"dc-gauge-num\" style=\"color:var(--dc-red)\">' + fmt(adjustedAnnual) + '<\/div>' +\n        '<div class=\"dc-gauge-unit\">Estimated Annual Downtime Cost<\/div>' +\n        '<h4 class=\"dc-result-label\">Current State<\/h4>' +\n      '<\/div>' +\n      '<div class=\"dc-breakdown\">' +\n        '<div class=\"dc-row\"><span class=\"dc-row-label\">Hourly cost<\/span><span class=\"dc-row-val\">' + fmt(hourly) + '\/hr<\/span><\/div>' +\n        '<div class=\"dc-row\"><span class=\"dc-row-label\">Monthly downtime<\/span><span class=\"dc-row-val\">' + hours.toFixed(0) + ' hrs &times; ' + lines + ' lines<\/span><\/div>' +\n        '<div class=\"dc-row\"><span class=\"dc-row-label\">Monthly loss<\/span><span class=\"dc-row-val\">' + fmt(monthlyLoss * lineMultiplier) + '<\/span><\/div>' +\n        '<div class=\"dc-row total\"><span class=\"dc-row-label\">Annual loss<\/span><span class=\"dc-row-val\">' + fmt(adjustedAnnual) + '<\/span><\/div>' +\n      '<\/div>' +\n      '<div style=\"border-top:1px solid var(--dc-border);padding-top:16px;margin-top:16px\">' +\n        '<h4 class=\"dc-result-label\">With Predictive Maintenance<\/h4>' +\n        '<div class=\"dc-row\" style=\"margin-top:12px\"><span class=\"dc-row-label\">Expected reduction<\/span><span class=\"dc-row-val\">' + (reduction * 100).toFixed(0) + '%<\/span><\/div>' +\n        '<div class=\"dc-row\"><span class=\"dc-row-label\">Hours saved \/ month<\/span><span class=\"dc-row-val\">' + savedHours.toFixed(1) + ' hrs<\/span><\/div>' +\n        '<div class=\"dc-row\"><span class=\"dc-row-label\">Remaining downtime<\/span><span class=\"dc-row-val\">' + remainingHours.toFixed(1) + ' hrs\/mo<\/span><\/div>' +\n        '<div class=\"dc-row savings\"><span class=\"dc-row-label\">Annual savings<\/span><span class=\"dc-row-val\">' + fmt(annualSavings) + '<\/span><\/div>' +\n      '<\/div>' +\n      '<div class=\"dc-rec-box\">' +\n        '<h4 class=\"dc-rec-title\">\\u2713 Recommendation<\/h4>' +\n        '<p>Based on your ' + fmt(adjustedAnnual) + ' annual exposure, a predictive maintenance program could save approximately ' + fmt(annualSavings) + ' per year. Typical IIoT sensor deployment for ' + lines + ' production line' + (lines > 1 ? 's' : '') + ' runs $' + (lines * 45000).toLocaleString() + ' \\u2013 $' + (lines * 120000).toLocaleString() + ' \u2014 with payback in ' + Math.max(1, Math.ceil((lines * 80000) \/ (annualSavings \/ 12))) + ' months.<\/p>' +\n      '<\/div>' +\n      '<a href=\"#ct-popup-697\" style=\"display:inline-block;background:var(--dc-amber);color:var(--dc-bg);font-family:\\'IBM Plex Sans\\',system-ui,sans-serif;font-size:14px;font-weight:600;padding:11px 28px;border-radius:6px;text-decoration:none;margin-top:16px;transition:all .2s\">Get a Quote \\u2192<\/a>' +\n    '<\/div>';\n  }\n})();\n<\/script>\n<\/section>\n\n  <\/div>\n\n  <!-- Panel 2: Support Tier Selector -->\n  <div class=\"th-panel\" id=\"thPanel2\">\n<section id=\"bsy-tier-select\">\n<style>\n\/* fonts loaded by wrapper 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We staff, train, and operate your entire support function \\u2014 24\/7 \\u2014 while you focus on core operations.';\n      features = [\n        'Dedicated L1 team (4\\u20138 agents) for triage and known-fix execution',\n        'L2 specialists for advanced diagnostics and cross-system troubleshooting',\n        'L3 engineering access for code-level fixes and architecture changes',\n        '24\/7\/365 coverage with 15-min P1 SLA',\n        'Monthly reporting dashboard + quarterly business reviews',\n        'Knowledge base build-out and continuous improvement'\n      ];\n    } else if(score >= 5){\n      rec = 'Hybrid Model (You keep L1, we handle L2 + L3)';\n      desc = 'You want to keep front-line ownership \\u2014 smart move. We step in for the harder stuff: advanced diagnostics, engineering escalations, and after-hours coverage. 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!important;margin:0 0 8px !important}\n#bsy-iiot-assess .ia-result-anim{animation:iaReveal .5s ease}\n@keyframes iaReveal{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:none}}\n\n@media(max-width:600px){\n#bsy-iiot-assess h2.ia-title{font-size:26px !important}\n#bsy-iiot-assess .ia-panel{padding:24px 18px}\n#bsy-iiot-assess .ia-radio-group{flex-direction:column}\n}\n<\/style>\n\n<div class=\"ia-wrap\">\n  <div class=\"ia-header\">\n    <div class=\"ia-badge\">Diagnostic Tool<\/div>\n    <h2 class=\"ia-title\">IIoT Readiness Assessment<\/h2>\n    <div class=\"ia-subtitle\">Score your plant&#8217;s readiness for Industrial IoT deployment across 5 key dimensions. Takes 2 minutes. Results include a prioritized action plan.<\/div>\n  <\/div>\n\n  <div id=\"iaFormArea\">\n    <div class=\"ia-panel\">\n      <h3 class=\"ia-cat\">1. Network Infrastructure<\/h3>\n      <div class=\"ia-question\" data-cat=\"network\" data-idx=\"0\">\n        <div class=\"ia-q-text\">Does your plant have industrial-grade Ethernet (or Wi-Fi 6) on the production floor?<\/div>\n        <div class=\"ia-radio-group\">\n          <div class=\"ia-radio\" data-score=\"3\">Yes, plant-wide<\/div>\n          <div class=\"ia-radio\" data-score=\"2\">Partial coverage<\/div>\n          <div class=\"ia-radio\" data-score=\"1\">Office only<\/div>\n          <div class=\"ia-radio\" data-score=\"0\">No network<\/div>\n        <\/div>\n      <\/div>\n      <div class=\"ia-question\" data-cat=\"network\" data-idx=\"1\">\n        <div class=\"ia-q-text\">Is your OT network segmented from your IT\/corporate network?<\/div>\n        <div class=\"ia-radio-group\">\n          <div class=\"ia-radio\" data-score=\"3\">Yes, with firewalls<\/div>\n          <div class=\"ia-radio\" data-score=\"2\">Basic separation<\/div>\n          <div class=\"ia-radio\" data-score=\"1\">Same network<\/div>\n          <div class=\"ia-radio\" data-score=\"0\">Not sure<\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"ia-panel\">\n      <h3 class=\"ia-cat\">2. Equipment &amp; Sensors<\/h3>\n      <div class=\"ia-question\" data-cat=\"equipment\" data-idx=\"0\">\n        <div class=\"ia-q-text\">What percentage of your critical assets have digital interfaces (Ethernet, Modbus, PROFINET)?<\/div>\n        <div class=\"ia-radio-group\">\n          <div class=\"ia-radio\" data-score=\"3\">75%+<\/div>\n          <div class=\"ia-radio\" data-score=\"2\">40-74%<\/div>\n          <div class=\"ia-radio\" data-score=\"1\">10-39%<\/div>\n          <div class=\"ia-radio\" data-score=\"0\">Under 10%<\/div>\n        <\/div>\n      <\/div>\n      <div class=\"ia-question\" data-cat=\"equipment\" data-idx=\"1\">\n        <div class=\"ia-q-text\">Do you already have any condition-monitoring sensors (vibration, temperature, pressure)?<\/div>\n        <div class=\"ia-radio-group\">\n          <div class=\"ia-radio\" data-score=\"3\">Yes, connected to analytics<\/div>\n          <div class=\"ia-radio\" data-score=\"2\">Yes, standalone<\/div>\n          <div class=\"ia-radio\" data-score=\"1\">A few, not connected<\/div>\n          <div class=\"ia-radio\" data-score=\"0\">None<\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"ia-panel\">\n      <h3 class=\"ia-cat\">3. Data &amp; Analytics Maturity<\/h3>\n      <div class=\"ia-question\" data-cat=\"data\" data-idx=\"0\">\n        <div class=\"ia-q-text\">How do you currently store and access production data?<\/div>\n        <div class=\"ia-radio-group\">\n          <div class=\"ia-radio\" data-score=\"3\">Cloud or historian with dashboards<\/div>\n          <div class=\"ia-radio\" data-score=\"2\">Local historian\/database<\/div>\n          <div class=\"ia-radio\" data-score=\"1\">Spreadsheets<\/div>\n          <div class=\"ia-radio\" data-score=\"0\">Paper or not tracked<\/div>\n        <\/div>\n      <\/div>\n      <div class=\"ia-question\" data-cat=\"data\" data-idx=\"1\">\n        <div class=\"ia-q-text\">Does anyone on your team use data analytics or reporting tools?<\/div>\n        <div class=\"ia-radio-group\">\n          <div class=\"ia-radio\" data-score=\"3\">Yes, dedicated analysts<\/div>\n          <div class=\"ia-radio\" data-score=\"2\">Some, part of other roles<\/div>\n          <div class=\"ia-radio\" data-score=\"1\">Basic Excel reporting<\/div>\n          <div class=\"ia-radio\" data-score=\"0\">No analytics capability<\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"ia-panel\">\n      <h3 class=\"ia-cat\">4. Team &amp; Skills<\/h3>\n      <div class=\"ia-question\" data-cat=\"team\" data-idx=\"0\">\n        <div class=\"ia-q-text\">Do you have in-house automation or controls engineers?<\/div>\n        <div class=\"ia-radio-group\">\n          <div class=\"ia-radio\" data-score=\"3\">Dedicated team (3+)<\/div>\n          <div class=\"ia-radio\" data-score=\"2\">1-2 people<\/div>\n          <div class=\"ia-radio\" data-score=\"1\">Outsourced only<\/div>\n          <div class=\"ia-radio\" data-score=\"0\">No automation staff<\/div>\n        <\/div>\n      <\/div>\n      <div class=\"ia-question\" data-cat=\"team\" data-idx=\"1\">\n        <div class=\"ia-q-text\">Does leadership support digital investment in the plant?<\/div>\n        <div class=\"ia-radio-group\">\n          <div class=\"ia-radio\" data-score=\"3\">Strong, budget allocated<\/div>\n          <div class=\"ia-radio\" data-score=\"2\">Interested, no budget yet<\/div>\n          <div class=\"ia-radio\" data-score=\"1\">Skeptical<\/div>\n          <div class=\"ia-radio\" data-score=\"0\">Not a priority<\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"ia-panel\">\n      <h3 class=\"ia-cat\">5. Maintenance Strategy<\/h3>\n      <div class=\"ia-question\" data-cat=\"maintenance\" data-idx=\"0\">\n        <div class=\"ia-q-text\">What is your current maintenance approach?<\/div>\n        <div class=\"ia-radio-group\">\n          <div class=\"ia-radio\" data-score=\"3\">Predictive (sensor-based)<\/div>\n          <div class=\"ia-radio\" data-score=\"2\">Preventive (time-based)<\/div>\n          <div class=\"ia-radio\" data-score=\"1\">Mostly reactive<\/div>\n          <div class=\"ia-radio\" data-score=\"0\">Fix when it breaks<\/div>\n        <\/div>\n      <\/div>\n      <div class=\"ia-question\" data-cat=\"maintenance\" data-idx=\"1\">\n        <div class=\"ia-q-text\">Do you track Mean Time Between Failures (MTBF) or similar metrics?<\/div>\n        <div class=\"ia-radio-group\">\n          <div class=\"ia-radio\" data-score=\"3\">Yes, per asset<\/div>\n          <div class=\"ia-radio\" data-score=\"2\">Yes, plant-level<\/div>\n          <div class=\"ia-radio\" data-score=\"1\">Informally<\/div>\n          <div class=\"ia-radio\" data-score=\"0\">No tracking<\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <button class=\"ia-btn\" id=\"iaCalcBtn\" type=\"button\">Calculate My Readiness Score<\/button>\n  <\/div>\n\n  <div id=\"iaResultArea\" style=\"display:none\"><\/div>\n<\/div>\n\n<script>\n(function(){\n  var radios = document.querySelectorAll('#bsy-iiot-assess .ia-radio');\n  for(var i=0;i<radios.length;i++){\n    radios[i].addEventListener('click', function(){\n      var siblings = this.parentNode.querySelectorAll('.ia-radio');\n      for(var s=0;s<siblings.length;s++) siblings[s].classList.remove('selected');\n      this.classList.add('selected');\n    });\n  }\n\n  document.getElementById('iaCalcBtn').addEventListener('click', function(e){\n    e.preventDefault();\n    var questions = document.querySelectorAll('#bsy-iiot-assess .ia-question');\n    var catScores = {};\n    var catMax = {};\n    var answered = 0;\n\n    for(var q=0;q<questions.length;q++){\n      var sel = questions[q].querySelector('.ia-radio.selected');\n      var cat = questions[q].getAttribute('data-cat');\n      if(!catScores[cat]) { catScores[cat] = 0; catMax[cat] = 0; }\n      catMax[cat] += 3;\n      if(sel){\n        catScores[cat] += parseInt(sel.getAttribute('data-score'));\n        answered++;\n      }\n    }\n\n    if(answered < 8){\n      alert('Please answer all 10 questions before calculating.');\n      return;\n    }\n\n    var total = 0; var maxTotal = 0;\n    var cats = ['network','equipment','data','team','maintenance'];\n    var catNames = {network:'Network Infrastructure',equipment:'Equipment &#038; Sensors',data:'Data &#038; Analytics',team:'Team &#038; Skills',maintenance:'Maintenance Strategy'};\n    for(var c=0;c<cats.length;c++){\n      total += catScores[cats[c]] || 0;\n      maxTotal += catMax[cats[c]] || 6;\n    }\n\n    var pct = Math.round((total \/ maxTotal) * 100);\n    var color = pct >= 70 ? 'var(--ia-green)' : pct >= 40 ? 'var(--ia-amber)' : 'var(--ia-red)';\n    var level = pct >= 70 ? 'High Readiness' : pct >= 40 ? 'Moderate Readiness' : 'Early Stage';\n\n    var weakest = cats[0]; var weakScore = 100;\n    for(var w=0;w<cats.length;w++){\n      var catPct = Math.round((catScores[cats[w]] \/ catMax[cats[w]]) * 100);\n      if(catPct < weakScore){ weakScore = catPct; weakest = cats[w]; }\n    }\n\n    var recs = {\n      network: 'Start with a network assessment. Industrial Ethernet or private 5G on the production floor is the foundation \\u2014 everything else depends on reliable connectivity.',\n      equipment: 'Focus on retrofitting sensors to your top 20 critical assets first. Vibration, temperature, and current monitoring cover 80% of common failure modes.',\n      data: 'Invest in a data historian or cloud data lake before adding more sensors. Without a place to store and query data, sensor deployments won\\u2019t deliver value.',\n      team: 'Consider a hybrid model \\u2014 keep operations in-house and partner with a specialist for IIoT architecture and advanced analytics.',\n      maintenance: 'Shift from reactive to condition-based maintenance on your top failure assets. Even basic vibration monitoring can reduce unplanned downtime by 30-50%.'\n    };\n\n    var circumference = 2 * Math.PI * 58;\n    var offset = circumference - (pct \/ 100) * circumference;\n\n    var html = '<div class=\"ia-panel ia-result-anim\">' +\n      '<h4 class=\"ia-label\">Your IIoT Readiness Score<\/h4>' +\n      '<div class=\"ia-score-ring\">' +\n        '<svg viewBox=\"0 0 140 140\"><circle cx=\"70\" cy=\"70\" r=\"58\" fill=\"none\" stroke=\"' + 'var(--ia-border)' + '\" stroke-width=\"8\"\/>' +\n        '<circle cx=\"70\" cy=\"70\" r=\"58\" fill=\"none\" stroke=\"' + color + '\" stroke-width=\"8\" stroke-linecap=\"round\" stroke-dasharray=\"' + circumference + '\" stroke-dashoffset=\"' + offset + '\" transform=\"rotate(-90 70 70)\" style=\"transition:stroke-dashoffset 1s ease\"\/><\/svg>' +\n        '<div class=\"ia-score-num\" style=\"color:' + color + '\">' + pct + '<\/div>' +\n      '<\/div>' +\n      '<div class=\"ia-score-label\">' + level + ' \\u2014 ' + pct + ' out of 100<\/div>';\n\n    for(var b=0;b<cats.length;b++){\n      var bPct = Math.round((catScores[cats[b]] \/ catMax[cats[b]]) * 100);\n      var bColor = bPct >= 70 ? 'var(--ia-green)' : bPct >= 40 ? 'var(--ia-amber)' : 'var(--ia-red)';\n      html += '<div class=\"ia-bar-group\">' +\n        '<div class=\"ia-bar-label\"><span class=\"ia-bar-name\">' + catNames[cats[b]] + '<\/span><span class=\"ia-bar-score\">' + bPct + '%<\/span><\/div>' +\n        '<div class=\"ia-bar-track\"><div class=\"ia-bar-fill\" style=\"width:' + bPct + '%;background:' + bColor + '\"><\/div><\/div>' +\n      '<\/div>';\n    }\n\n    html += '<div class=\"ia-rec-box\">' +\n      '<h4 style=\"font-size:12px;color:var(--ia-green);text-transform:uppercase;letter-spacing:1px;font-weight:600;margin-bottom:8px;font-family:\\'IBM Plex Mono\\',monospace\">\\u2713 Priority Action<\/h4>' +\n      '<p><strong>Weakest area: ' + catNames[weakest] + ' (' + weakScore + '%)<\/strong><\/p>' +\n      '<p>' + recs[weakest] + '<\/p>' +\n    '<\/div>' +\n    '<div style=\"display:flex;gap:12px;margin-top:20px;flex-wrap:wrap\">' +\n      '<a href=\"#ct-popup-697\" style=\"display:inline-block;background:var(--ia-amber);color:var(--ia-bg);font-family:\\'IBM Plex Sans\\',system-ui,sans-serif;font-size:14px;font-weight:600;padding:11px 28px;border-radius:6px;text-decoration:none;transition:all .2s\">Discuss Your Results With Us \\u2192<\/a>' +\n    '<\/div>' +\n    '<\/div>';\n\n    document.getElementById('iaFormArea').style.display = 'none';\n    var resultArea = document.getElementById('iaResultArea');\n    resultArea.style.display = 'block';\n    resultArea.innerHTML = html;\n  });\n})();\n<\/script>\n<\/section>\n\n  <\/div>\n<\/div>\n\n<script>\n(function(){\n  var tabs = document.querySelectorAll('#bsy-tools-hub .th-tab');\n  var panels = document.querySelectorAll('#bsy-tools-hub .th-panel');\n  for(var i=0;i<tabs.length;i++){\n    tabs[i].addEventListener('click',(function(tab){\n      return function(){\n        for(var j=0;j<tabs.length;j++){\n          tabs[j].classList.remove('active');\n          panels[j].classList.remove('active');\n 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   RESPONSIVE\n     ============================================================ *\/\n\n  @media (max-width: 860px) {\n    #boshiya-faq .bfq-inner {\n      padding: 40px 28px !important;\n    }\n\n    #boshiya-faq h1.bfq-title {\n      font-size: 26px !important;\n    }\n\n    #boshiya-faq .bfq-header {\n      margin-bottom: 40px !important;\n    }\n  }\n\n  @media (max-width: 600px) {\n    #boshiya-faq .bfq-inner {\n      padding: 40px 20px !important;\n    }\n\n    #boshiya-faq h1.bfq-title {\n      font-size: 23px !important;\n    }\n\n    #boshiya-faq .bfq-trigger {\n      padding: 20px 0 !important;\n      gap: 16px !important;\n    }\n\n    #boshiya-faq .bfq-answer-inner {\n      padding: 0 0 24px 0 !important;\n    }\n  }\n<\/style>\n\n<section id=\"boshiya-faq\" aria-label=\"Frequently Asked Questions\">\n  <div class=\"bfq-inner\">\n\n    <!-- Header -->\n    <div class=\"bfq-header\">\n      <div class=\"bfq-overline\">\n        <span class=\"bfq-overline-bar\"><\/span>\n        FAQ\n      <\/div>\n      <h1 class=\"bfq-title\">Frequently Asked Questions<\/h1>\n    <\/div>\n\n    <!-- Accordion List \u2014 all items have bfq-open by default -->\n    <div class=\"bfq-list\">\n\n      <!-- Q1 -->\n      <div class=\"bfq-item bfq-open\">\n        <button class=\"bfq-trigger\" aria-expanded=\"true\">\n          <h2 class=\"bfq-question\">What does your service scope actually cover?<\/h2>\n          <span class=\"bfq-icon\" aria-hidden=\"true\">\n            <span class=\"bfq-icon-line bfq-icon-h\"><\/span>\n            <span class=\"bfq-icon-line bfq-icon-v\"><\/span>\n          <\/span>\n        <\/button>\n        <div class=\"bfq-answer\" role=\"region\">\n          <div class=\"bfq-answer-inner\">\n            <div class=\"bfq-answer-text\">IIoT deployment, industrial automation integration, cloud architecture for manufacturing, AI-driven data analytics, predictive maintenance systems, and full L1 through L3 tech support. We also do OT\/IT convergence consulting and ICS security assessments. Each engagement starts with a site assessment \u2014 usually a 2-day walkthrough with your ops and maintenance teams \u2014 so we scope only what your plant actually needs.<\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n\n      <!-- Q2 -->\n      <div class=\"bfq-item bfq-open\">\n        <button class=\"bfq-trigger\" aria-expanded=\"true\">\n          <h2 class=\"bfq-question\">How is technical support different from general customer service?<\/h2>\n          <span class=\"bfq-icon\" aria-hidden=\"true\">\n            <span class=\"bfq-icon-line bfq-icon-h\"><\/span>\n            <span class=\"bfq-icon-line bfq-icon-v\"><\/span>\n          <\/span>\n        <\/button>\n        <div class=\"bfq-answer\" role=\"region\">\n          <div class=\"bfq-answer-inner\">\n            <div class=\"bfq-answer-text\">Customer service handles billing, scheduling, account management, and relationship stuff. Technical support is about diagnosing and fixing actual system problems \u2014 equipment faults, network failures, software bugs, integration conflicts, that kind of thing. Our team does both under one roof, but the skill sets are completely different. Your customer service rep doesn't need to read a PLC register dump. Your L3 engineer doesn't need to process invoices. Different tracks, shared CRM, unified escalation path.<\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n\n      <!-- Q3 -->\n      <div class=\"bfq-item bfq-open\">\n        <button class=\"bfq-trigger\" aria-expanded=\"true\">\n          <h2 class=\"bfq-question\">Can I delegate just part of my support to your team?<\/h2>\n          <span class=\"bfq-icon\" aria-hidden=\"true\">\n            <span class=\"bfq-icon-line bfq-icon-h\"><\/span>\n            <span class=\"bfq-icon-line bfq-icon-v\"><\/span>\n          <\/span>\n        <\/button>\n        <div class=\"bfq-answer\" role=\"region\">\n          <div class=\"bfq-answer-inner\">\n            <div class=\"bfq-answer-text\">That's what most of our clients do. The typical setup: they keep L1 front-line support in-house (because those folks know the plant, the people, and the quirks) and outsource L2 and L3 to us for deeper diagnostics and engineering-level fixes. We design hybrid models that match your staffing situation, budget, and how much control you want to retain.<\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n\n      <!-- Q4 -->\n      <div class=\"bfq-item bfq-open\">\n        <button class=\"bfq-trigger\" aria-expanded=\"true\">\n          <h2 class=\"bfq-question\">What industries do you work with?<\/h2>\n          <span class=\"bfq-icon\" aria-hidden=\"true\">\n            <span class=\"bfq-icon-line bfq-icon-h\"><\/span>\n            <span class=\"bfq-icon-line bfq-icon-v\"><\/span>\n          <\/span>\n        <\/button>\n        <div class=\"bfq-answer\" role=\"region\">\n          <div class=\"bfq-answer-inner\">\n            <div class=\"bfq-answer-text\">Oil and gas, petrochemicals, steel and metals, power generation, water treatment, food processing, and general discrete manufacturing. Our parent group \u2014 BOSHIYA \u2014 has operated in heavy industry since 1915, so we're not learning your environment on the job. We understand the safety regs, the operating conditions, and why you can't just \"reboot the server\" when something goes wrong on a live process line.<\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n\n      <!-- Q5 -->\n      <div class=\"bfq-item bfq-open\">\n        <button class=\"bfq-trigger\" aria-expanded=\"true\">\n          <h2 class=\"bfq-question\">What certifications does your technical team hold?<\/h2>\n          <span class=\"bfq-icon\" aria-hidden=\"true\">\n            <span class=\"bfq-icon-line bfq-icon-h\"><\/span>\n            <span class=\"bfq-icon-line bfq-icon-v\"><\/span>\n          <\/span>\n        <\/button>\n        <div class=\"bfq-answer\" role=\"region\">\n          <div class=\"bfq-answer-inner\">\n            <div class=\"bfq-answer-text\">Across the team: Siemens TIA Portal certified, Rockwell Automation certified, AWS IoT Core and Azure IoT Hub credentials, Cisco ICS security specialist, IEC 62443 practitioner, ISA\/IEC 62443 IACS Cybersecurity certificates. Project managers carry PMP and Six Sigma Black Belt. We also maintain partnerships with major OEMs \u2014 Siemens, ABB, Schneider, Rockwell \u2014 which gives us access to engineering-level support channels and early firmware releases. On the data side, our analysts hold credentials in Python, TensorFlow, and Azure ML Studio.<\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- Accordion Script \u2014 toggle individual items -->\n<script>\n  (function () {\n    var faq = document.getElementById('boshiya-faq');\n    if (!faq) return;\n\n    var items = faq.querySelectorAll('.bfq-item');\n\n    items.forEach(function (item) {\n      var trigger = item.querySelector('.bfq-trigger');\n      if (!trigger) return;\n\n      trigger.addEventListener('click', function () {\n        var isOpen = item.classList.contains('bfq-open');\n        if (isOpen) {\n          item.classList.remove('bfq-open');\n          trigger.setAttribute('aria-expanded', 'false');\n        } else {\n          item.classList.add('bfq-open');\n          trigger.setAttribute('aria-expanded', 'true');\n        }\n      });\n    });\n  })();\n<\/script>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Technical Service Technical Service and Technical Support for Industrial Operations We keep factories running. IIoT deployment, automation integration, cloud architecture, predictive maintenance \u2014 and a support team that actually picks up the phone. BOSHIYA Group brings 100+ years of industrial know-how to every engagement. 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